Jim Falk Motors of Maui

I was in a tight schedule and they where be able to get me in.. I bought my C8 Corvette from them to I get it serviced there me in.. I bought my C8 Corvette from them to I get it serviced there More

Ryan is the best. He always takes care of me and explains things clearly. Give this man a raise! He always takes care of me and explains things clearly. Give this man a raise! More

Trying to make an appointment is challenging. You leave a message they don't call you back. You send an email no response. So I showed up in person to make an appointment and was told nothing ava You leave a message they don't call you back. You send an email no response. So I showed up in person to make an appointment and was told nothing available for a week. My boss who buys cars from the dealership was able to get me in sooner with Rick last week which I was grateful for. Besides bringing it in to check engine light to service ESC I asked Hailey to add to service of rotating my tires. I called the service department 1.23.24 only to get transfered 4 different times to finally get someone from Chevrolet and spoke to Rita who assisted me in checking if this was done. My boss picked up my car when it was done servicing last week and was not given an invoice. So I'm checking today to get a copy and to follow up on what was done. Rita was able to get me an appointment on Monday 1.29.24 @ 10am. Operator who answered wasn't as friendly and helpful. Needs to listen to the customer first before attempting to assist so she knows how to help and answer the customer. So far Rita was the most helpful person I spoke to and Rick was amazing in being helpful and making it happen. More

Got my broken side window/glass replaced as promised. Thank you Andy and Natalie for the great service! Thank you Andy and Natalie for the great service! More

I am having trouble with my 2022 Ford Maverick just two weeks after purchase and I am concerned. Hopefully Falk will make proper repairs. weeks after purchase and I am concerned. Hopefully Falk will make proper repairs. More

.Very little customer service, if any. I am use to much better service when i get service. They did not treat us like they wanted us to come back. better service when i get service. They did not treat us like they wanted us to come back. More

Comfortable waiting area with employees that are nice from beginning to end. I would recommend them. from beginning to end. I would recommend them. More

Easy process and friendly service. Andy was very helpful and made our purchase and trade-in very easy. We are very happy with the service we received from Andy and Jim Falk Motors of M Andy was very helpful and made our purchase and trade-in very easy. We are very happy with the service we received from Andy and Jim Falk Motors of Maui. Thanks More

While everyone was super nice, the process was very time consuming. The financing process took forever. We had to wait 3 hours just to sign the papers consuming. The financing process took forever. We had to wait 3 hours just to sign the papers More

Was disappointed that the recall part was not in stock and need to reschedule service and need to reschedule service More