Jim Falk Motors of Maui

Good service, but need to open on a timely manner. Waiting area is well kept Waiting area is well kept More

Good for take care my case and offer the best thing best rate for me rate for me More

Rick Jacobson is the best, always lets me know what’s happening. Great customer service happening. Great customer service More

Horrible customer service. Dishonest, rude and lack of communication or knowledge of what they should be doing but then want to raise their voice at customers and charge for wo Dishonest, rude and lack of communication or knowledge of what they should be doing but then want to raise their voice at customers and charge for work that shouldn’t have been done when asked about it More

Well I can say the dealership is ok prices are high service at front is really good but mechanics take to long sometimes just for an oil change!!! service at front is really good but mechanics take to long sometimes just for an oil change!!! More

Very difficult getting an appointment online. Also called and left messages that were not returned but once I was able to connect with a person everything went well Also called and left messages that were not returned but once I was able to connect with a person everything went well More

Knowledgeable and up to date about required maintanance requirements for my year and model automobile!! requirements for my year and model automobile!! More

I waited 3 hours and think the tech trying to make me a new key fob should have told me Natalie there was a problem. She probably save me the day. new key fob should have told me Natalie there was a problem. She probably save me the day. More

I would give 10 stars if I could! I have purchased my last 3 Silverado's at Jim Falk Motors of Maui. The staff is always friendly and helpful, they go out of their way to take care of I have purchased my last 3 Silverado's at Jim Falk Motors of Maui. The staff is always friendly and helpful, they go out of their way to take care of us. Our Salesperson was Ryan and he made sure I got everything I needed and got me in and out. Shout out to Jason the sales manager, thank you for making this so easy. If you are looking for a new truck, I recommend Jim Falk and the Silverado. More

I always trust Jim Falk Motors for the servicing of my Nissan truck. And I have nothing but the highest regard for the Service Department, especially my Service Tech Ryan Westberg. He always gives me deta Nissan truck. And I have nothing but the highest regard for the Service Department, especially my Service Tech Ryan Westberg. He always gives me detailed explanations of what will be done on my vehicle and then goes over everything that was taken care of after the work is completed. If anything additional is required during the servicing, he always calls to discuss with me before doing any additional work. I feel so fortunate to have Ryan as my service advisor. He is a real asset to the Service Department and to the company. More