Jim Ellis Chevrolet - Service Center

As my service manager, Brian Baker provided speedy service and excellent communication. Elise Shaw did a superb job helping me with a courtesy car. Overall, GREAT job! service and excellent communication. Elise Shaw did a superb job helping me with a courtesy car. Overall, GREAT job! More

Professional and nice and will go out of the way to help you get your vehicle serviced. you get your vehicle serviced. More

Yes, I was told by the service advisor that my car had an engine oil burning issue. Therefore, I took it upon myself to research and found out that the car actually does have a recall for that issue of engin engine oil burning issue. Therefore, I took it upon myself to research and found out that the car actually does have a recall for that issue of engine oil burning. However, the paperwork that I received was not consistent with that statement. Also, I was told that I had to make a deposit and payment to have the engine cover removed, so that a camera can be stuck down in the engine. I would like to get photos to verify that did take place as well as photos of the slack in the engine chain. These photos will help with my claim. More

Retanza Grier is exceptionally good at staying on top of the work to be done, and in keeping me informed. the work to be done, and in keeping me informed. More

I have lived in Atlanta for 31 years and have bought multiple cars from the Ellis family of dealerships.They are genuine ,have great cars ,and service them well. multiple cars from the Ellis family of dealerships.They are genuine ,have great cars ,and service them well. More

Company is great and so is my advisor. All of my cars are from them All of my cars are from them More

The Jim Ellis Chevrolet service staff is amazing. They consistently provide top notch and professional customer service and vehicle care. Highly recommend. They consistently provide top notch and professional customer service and vehicle care. Highly recommend. More

I was taken care of so caring and professionally having never been here before the service was so professionally done and in such a short time I was amazed with the complete experience never had better se never been here before the service was so professionally done and in such a short time I was amazed with the complete experience never had better service anywhere in my visits to other businesses. I'm beyond grateful to Retanza the perfect representation of your business I can't believe the care she provided me! Thanks to the whole crew at Jim Ellis Chevrolet More

The service was great. Experience was wonderful. Retanza always takes great care of me and my baby. I can't say enough about these folks making a not so great situation p Experience was wonderful. Retanza always takes great care of me and my baby. I can't say enough about these folks making a not so great situation positive and memorable. More

They're just about money or trickery. Told me I needed work done that I just got done not 3 weeks prior. I had a check engine light on and they didn't mention that at all. If I was some Told me I needed work done that I just got done not 3 weeks prior. I had a check engine light on and they didn't mention that at all. If I was someone that didn't know like the elderly, they would've got me. I'm wondering how my people they have misled. That's not right... More