2,692 Reviews of Jim Ellis Chevrolet - Service Center
Felt like service advisor was knowledgeable and considerate Explained options and possible causes of problems Will continue to use Jim Ellis considerate Explained options and possible causes of problems Will continue to use Jim Ellis More
I was impressed by the level of service I received. Staff was very professional in their handling of the situation Staff was very professional in their handling of the situation More
I am glad I bought my car at Jim Ellis Chevy. Service was excellent, an oil change was free being first one. Service was excellent, an oil change was free being first one. More
You made 5 star rating in hiring Loan. She represents Jim Ellis well. Give her a significant raise! Folks like her are hard to find and keep She represents Jim Ellis well. Give her a significant raise! Folks like her are hard to find and keep More
Mike is very professional and courteous. He went above and beyond. We received Wonderful customer service!!! Need more Mikes!!! He went above and beyond. We received Wonderful customer service!!! Need more Mikes!!! More
Vlad was very helpful! Great experience with the entire Ellis Chevrolet team! Highly recommend using this dealership! Great experience with the entire Ellis Chevrolet team! Highly recommend using this dealership! More
Great experience and answered all my questions. Tremendous service with a Big smile. Very satisfied Tremendous service with a Big smile. Very satisfied More
If you need service on any Silverado 2500 and up Loan Pham is the best. Work is always done on time and from making the appointment to status updates she will keep you informed of any changes and time fr Pham is the best. Work is always done on time and from making the appointment to status updates she will keep you informed of any changes and time frame for repair completion. More
This was my first time selecting Jim Ellis as my dealership to attend to my 2023 Corvette C8. The dealership was referred by a good friend as being highly professional.( Nitin Mareskarkram.) I was dealership to attend to my 2023 Corvette C8. The dealership was referred by a good friend as being highly professional.( Nitin Mareskarkram.) I was very impressed with the family less, professionalism, and cleanliness of the shop and dealership in general. The break room was immaculate and well stocked. Every single staff member was in a very friendly and helping mood. Impressive. More
Retanza quoted me over $500 more than the Chevrolet app did for my running board part and installation. I caught it and she amended the quote, yet offered no explanation for the discrepancy. If my car wasn did for my running board part and installation. I caught it and she amended the quote, yet offered no explanation for the discrepancy. If my car wasn’t already at your dealership I’d have avoided this location all together. Because of this I’ve lost trust in this dealership and will be using the other local Chevy dealership. Also, she, nor the service team, didn’t even notice that I was due for my 5k mile checkup or an oil change while they had the car in their possession. I ended up bringing my car to the other local dealership for said service and it was a flawless customer service experience. So to sum up my experience with Jim Ellis Chevy, I would have been ripped off $500 if I didn’t catch it, and they didn’t even notice or perform the needed routine maintenance that was due while they had my car. More