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Jim Ellis Chevrolet - Service Center

Atlanta, GA

4.4
2,716 Reviews

2,716 Reviews of Jim Ellis Chevrolet - Service Center

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November 19, 2024

Great service provided by Vladimir I’m very satisfied by the services and will be back. Thanks! More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, Grace, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

Nov 21, 2024 -

Jim Ellis Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Chevrolet and we hope to see you again soon!

November 19, 2024

Jim Ellis Chevrolet service department always comes through. Super polite and communicative. Highly recommend them! More

by LJSIMPSOM65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

Nov 21, 2024 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2024

I brought my truck into Nicolas and I have nothing but trouble with the warranty repair and he won’t call me back on any parts or any kind of future help with the vehicle I’ve left repeated calls More

by slideopen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicolas Caicedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Jim Ellis Chevrolet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

November 16, 2024

Everything was great! !! Loan was so nice, helpful and friendly!!! I appreciate the ride home and back! Everything was very easy! More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, Judy, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

November 14, 2024

Great customer service! Randy and Ron are awesome. Vehicle was prepped and delivered on time. More

by Jj
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalo Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

November 09, 2024

Easy to deal with. A little slow to get your paperwork back to you. Salesman did a good job. More

by biggersep
Recommend Dealer
Yes
Employees Worked With
Mark Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

November 09, 2024

It's Awful Very Unsatisfied With Jim Ellis Money Grab Dealership. Once The Father Passed Things Don't Seem The Same. More

by ROBIN.RICHARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fair
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Jim Ellis Chevrolet responded

It is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 457-8211 when you have a chance. Thank you, and we look forward to hearing from you.

November 05, 2024

Very efficient address all my concerns I'm comfortable with the performance of this dealership thank you for your work ethics More

by Silk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Caicedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

November 05, 2024

Great customer service and great professional work done. everyone professional, clean building great coffee and a clean smelling wait room area More

by warrensphillips53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

November 04, 2024

Failed to fix issue with recall. Still haven't ordered part to fix our recall More

by NICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Schaaf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Theriault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Loan Pham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fair
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blanchard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Caicedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Jim Ellis Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.