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Jim Ellis Chevrolet of Atlanta - Service Center

Atlanta, GA

4.4
2,755 Reviews

2,755 Reviews of Jim Ellis Chevrolet of Atlanta - Service Center

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February 06, 2025

Purchased a new car from Jim Ellis and we are extremely happy with how smooth the whole process was. Reggie Stagmaier was our salesman and when we purchase another vehicle we plan to return to Jim Ellis to More

by ZLAW80
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Jim Ellis Chevrolet of Atlanta responded

We are delighted to hear Reggie and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

February 06, 2025

Brian did a wonderful job coordinating the repair of my truck. He exemplifies great customer service. He offered flexibility that made the repair a success. More

by rgsmith500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

February 06, 2025

Michael was awesome. Right off from the start he greeted us and got us checked in, offered to uber us to our location right down the road, courtesy. The technician was ni More

by Clayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Michael and the team were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

February 03, 2025

This service request from the Jim Ellis Chevrolet on Peachtree Boulevard in Chamblee was my worst experience ever! On the way to a local hospital, the window did not go up. It was a very cold morning More

by Sonic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Front Desk
Feb 06, 2025 -

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

February 02, 2025

Retenza Grier is honest, knowledgeable and truly understands customer service. We stay Jim Ellis customers largely because of Retenza More

by BJCERMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. Retenza and our team appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

February 02, 2025

It took almost 4 hours to have my oil changed and tires rotated. I had an appointment. More

by CAROLAH30033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Expect the Best! Service Manager Mr. David Theriault

February 01, 2025

Service manager worked to fit me in. My Corvette needed resetting after a battery drain that required replacing. I replaced the battery myself but, it caused a malfunction in several sy More

by sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Jim Ellis Chevrolet of Atlanta responded

Sean, Thank you for your very kind review. Luis and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 31, 2025

Vladimir is honest, knowledgeable and truly understands customer service. We stay Jim Ellis customers largely because of Vladimir. More

by DARCFRICANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Jim Ellis Chevrolet of Atlanta responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vladimir met your expectations. Thank you again for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

January 24, 2025

Excellent experience with the the Sales Manager (Adam) and Salesman (Mario)! Thanks very much! Sincerely, Brian More

by BrianTruex
Recommend Dealer
Yes
Employees Worked With
Adam and Mario
Jan 26, 2025 -

Jim Ellis Chevrolet of Atlanta responded

Thank you, Brian! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 18, 2025

I love ReTanza. . She's always professional and courteous. And always treats me as family. Great job Miss Grier! More

by duke7684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Retanza and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

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