Jim Ellis Chevrolet

I sent my vehicle in for service and to have a diagnostic done on an issue I had been having. The issue that the diagnostic was done on was not fixed properly as of today it is happening again. I did not rec done on an issue I had been having. The issue that the diagnostic was done on was not fixed properly as of today it is happening again. I did not receive a multi point inspection as I thought that was standard when inside the shop for maintenance. Also, I was without my be for almost a week and you would expect to get your vehicle back with at least the items you identified as not just working, but completed correctly. It seems that dealerships want your money for subpar service. I would hope that there would be some type of corrective action on your part and not just an apology More

Something is still loose on my truck been at the shop 3 times all ready times all ready More

Everyone I dealt with at the dealership especially Leland Sims was very courteous and helpful and not pushy in any way. I have not purchased very many cars from a dealership and was a bit apprehensive about Sims was very courteous and helpful and not pushy in any way. I have not purchased very many cars from a dealership and was a bit apprehensive about possibly being pressured into adding things I did not want. It turned out to be just the opposite and a very pleasant experience. More

They were fast and friendly. They worked hard to fix the problems with my truck. They worked hard to fix the problems with my truck. More

Vladimir always goes beyond to get what I need, he’s the main reason why I purchased another vehicle from that dealership, I just can’t imagine serving my vehicle elsewhere with the expertise and kindness f main reason why I purchased another vehicle from that dealership, I just can’t imagine serving my vehicle elsewhere with the expertise and kindness from Vladimir. More

Enjoyed the family visit to the Jim Ellis Chevrolet Dealership on 5-31-24, and the professional and courteous service provided by Clarence Williams! He in coordination with the Dealership Sales Manager Dealership on 5-31-24, and the professional and courteous service provided by Clarence Williams! He in coordination with the Dealership Sales Manager and Financial Advisor helped execute my 2023 Chevrolet Trailblazer RS purchased which pleased myself and my family! Others at the dealership were very courteous and pleasant, and it was a true pleasure being in a "family environment"! I extend compliments and good will to my new dealership on future service visits and purchases by other family and friends!!! More

Friendly, professional, straight forward. This is how the car buying process should be. Will be a repeat customer This is how the car buying process should be. Will be a repeat customer More

Ratanza as always was awesome to work with. She as my services provider made sure the job to my car was done kept me up to date on everything and most important, saved me money. She is friend She as my services provider made sure the job to my car was done kept me up to date on everything and most important, saved me money. She is friendly and kind and knows how to take care of her customers. Give her a raise...kudos More

The Service Manager was very helpful and was the only positive encounter that I had. positive encounter that I had. More

Clarence Williams couldn’t have been better Exceptional service every customers needs to got to him service every customers needs to got to him More