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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,203 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,203 reviews

September 07, 2024

Reggie Ragmaier is a consumate professional and the main reason I travel to Atlanta to buy my Chevrolets. More

by Todd
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Jim Ellis Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

I purchased my new vehicle about 2 weeks and was informed I would receive a refund check for the delivery fee which I did not use within 3-5 business days. During the purchasing process, the buyers order More

by johnny_seay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kalo Brantley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylan Jackson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Jim Ellis Chevrolet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

September 05, 2024

Mister Kochebey and his team are very professional and respectful people!I always find a way to leave Jim ellis with satisfaction! Thank you More

by MEHSASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Theriault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Caicedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Jim Ellis Chevrolet responded

Thank you for your kind words for our team, especially Vladimir Kochubey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

September 04, 2024

Did not respond to questions about items missing at vehicle delivery, owners manual and second key fob. Took over a month to receive plates, and still looking for title. More

by JODYLFISK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Durham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Campbell ...4-stars...after talking with him, he said most new and older models did not have owner manuals anymore. I am 76, so still in the habit of having one. Said he would get me the key fob in near future. Like the vehicle, just not the run ar
Sep 07, 2024 -

Jim Ellis Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

September 01, 2024

Nice buying experience. Zane was supporti e throughout the process. They even gave a loaner when they were putting the tints. More

by nikjos_us
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing! Our customers are our top priority and your feedback is greatly appreciated. We'll pass along your compliments to Zane! Expect the Best! General Manager Ralph Sorrentino

August 31, 2024

Didn’t keep me up to date on car, and Jim Ellis kept my car a month not even offered a loaner. More

by CLIFF_GRANT11
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Theriault
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Caicedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Jim Ellis Chevrolet responded

Thank you for your review, Cliff. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

August 31, 2024

Reggie Stagmaier is a true asset to your Co Very patient walked us thru everything that the vehicle is capable of GREAT BEST Can’t say enough about Reggie More

by LINTON
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Stagmeir
Sep 02, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Reggie delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

August 30, 2024

eli’s was great. vlad is great. i just hope i stay with chevy when i trade my tahoe in. right now its lexus. but maybe chevy sales can get in the game. More

by mattjjjardina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

August 29, 2024

Very efficient and responsive. We will definitely use Jim Ellis Again. People were very nice too. More

by will.lovell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Jim Ellis Chevrolet responded

Thank you for your very kind review, Will. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

August 28, 2024

Excellent service trip to the dealer. All of the employees were friendly and smiling. My service weliter was excellent ands kept me informed several times. The customer lounge was great. I More

by ERICRUNYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalo Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us, Eric. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again! Expect the Best! Service Manager Mr. David Theriault

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