Jim Ellis Buick GMC Mall of GA - Service Center

Service is always top-notch. To keep you well informed and make sure you get what you need and no more. To keep you well informed and make sure you get what you need and no more. More

Excellent service. Got thorough help from James. Great experience and very helpful and knowledgeable about our 2013 XTS Cadillac. Many thanks!! Got thorough help from James. Great experience and very helpful and knowledgeable about our 2013 XTS Cadillac. Many thanks!! More

Your people to me lied didn’t want to honor the discount that your was offering. The. Was I told them about the discount they start trying to add services to raise my price that your was offering. The. Was I told them about the discount they start trying to add services to raise my price More

James went above and beyond to not only get my truck fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on poin fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on point. He kept me informed every step of the way. I’m new to the area and will only be taking my GMC to James at Jim Ellis GMC for all its future needs. I’d definitely recommend them to anyone I know in need of great quality service. More

Amazing service I was given from Tom on Wednesday was great, such great service and so kind and very helpfull. I'll definitely will bring my car back again for any service needs. great, such great service and so kind and very helpfull. I'll definitely will bring my car back again for any service needs. More

Overall, great customer service with Mr. Cannon!! Great Communication at all time. Thank you so much. Cannon!! Great Communication at all time. Thank you so much. More

Ed was fine Techs were supposed to fix my floor mat in the back Paperwork says fixed but all they did was push the button clip in so it popped right back out. I told them it kept falling out Ed is suppo the back Paperwork says fixed but all they did was push the button clip in so it popped right back out. I told them it kept falling out Ed is supposed to order some clips More

They are very kind and work quickly! They returned my vehicle promptly. You won’t regret going here! They returned my vehicle promptly. You won’t regret going here! More

Are you kidding me? Service dept. Charles & Melissa are awesome!!! They made the experience smooth. Their attention and friendliness are top notch. They are the reason I Service dept. Charles & Melissa are awesome!!! They made the experience smooth. Their attention and friendliness are top notch. They are the reason I will not hesitate to trust my vehicle to them. More

Dealer ship was clean and inviting. Salesmen was knowledgeable and courteous. Had a great buying experience. Salesmen was knowledgeable and courteous. Had a great buying experience. More