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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,166 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,166 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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June 13, 2024
Melissa Toole in the service department provided exceptional service. She was professional, knowledgeable, and kept me informed throughout the process. Her genuine care and attention to detail made exceptional service. She was professional, knowledgeable, and kept me informed throughout the process. Her genuine care and attention to detail made the experience seamless. I highly recommend Melissa for her outstanding customer service and dedication. Thank you, Melissa! More
by fordgt01
Verified Customer
June 09, 2024
Very helpful and courteous. Knowledgeable and on time. Definitely going back to this dealership. Very clean. Knowledgeable and on time. Definitely going back to this dealership. Very clean. More
by DANDDTILE
Employees Worked With
June 09, 2024
Schedule was easy and prices were ok, not too high but definitely NOT the best (so I learned later). definitely NOT the best (so I learned later). More
by clabo.david
June 08, 2024
Had a wonderful experience with the service department as they changed the oil & rotated my tires while I completed the purchase of my awesome 2021 Buick Avenir following the end of my lease. I worked out al they changed the oil & rotated my tires while I completed the purchase of my awesome 2021 Buick Avenir following the end of my lease. I worked out all the necessary paperwork with Craig, & Ron handled the warranty agreements going forward and finished up the required ownership details. I can always depend on the staff at Jim Ellis Buick GMC in Buford to be professional, honest and friendly. More
by juliegallagher1
June 07, 2024
Staff was nice, and the fixed my car in a timely manner. The wait area was clean. The wait area was clean. More
by Lo
Employees Worked With
I don’t remember who worked with me. There wasn’t that much engagement it was they took my keys. I waited in the wait area. Told another guy I was leaving and they forgot who I was and didn’t tell her to the main person who helped me.
June 06, 2024
Very professional Got me in at a reasonable time and got me out at a very reasonable time with no problem me out at a very reasonable time with no problem More
by ANGELW33
Employees Worked With
June 06, 2024
Great service! Very friendly and helpful! I would go here again and gain for service! Thank you so much! Very friendly and helpful! I would go here again and gain for service! Thank you so much! More
by ngo.hiep
Employees Worked With
June 04, 2024
Always a pleasant experience. Professional and courteous. They keep you informed and and additional work that needs to be done. Professional and courteous. They keep you informed and and additional work that needs to be done. More
by parker30518
June 04, 2024
James always makes the experience excellent at Jim Ellis GMC mall of Georgia he informed me about the time and work to be performed. It’s really nice to have an adviser that is professional and dedicated GMC mall of Georgia he informed me about the time and work to be performed. It’s really nice to have an adviser that is professional and dedicated to providing excellent customer service. More
by BRIANPS
