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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,162 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,162 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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November 23, 2024
Great knowledge, efficient with my time, service center is amazing. I would recommend them to everyone! is amazing. I would recommend them to everyone! More
by kurtarseneau
Verified Customer
November 21, 2024
Service here was nothing short of amazing. I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They said may take 4hrs, was done in 2hrs. Got my keys and off we went. I came here after a horrible experience at Rick Hendrick GMC in Duluth where they cant even return phone calls let alone say a part is on back order and somehow Jim Ellis had it in 1day. More
by DIXIT
Employees Worked With
November 17, 2024
Service was completed and Truck was ready before the promised time! Service advisor was full of information! promised time! Service advisor was full of information! More
by brucelamb4554
Employees Worked With
November 17, 2024
Staff was polite , and professional and courteous. They explained the work completed and the work that was upcoming They explained the work completed and the work that was upcoming More
by THE_MEEKS5
Employees Worked With
November 15, 2024
Literally everything you need from a service department. Easy, fast, friendly. I love them here. Easy, fast, friendly. I love them here. More
by MARGARITA.S.VALDEZ
Employees Worked With
November 14, 2024
leaked all antifreeze out before getting home. No help to get back to dealership. Stopped 4 times to add water No help to get back to dealership. Stopped 4 times to add water More
by tclockdoor
November 13, 2024
Came in to do an oil change, rotate balance of the tires when I picked the car up tires were not rotated or balanced because the air pressure in each of the tires were not the same. Service people need to c when I picked the car up tires were not rotated or balanced because the air pressure in each of the tires were not the same. Service people need to check their work More
by MFELG995
Employees Worked With
November 12, 2024
Hi! I have used your dealership for service for a few years. This is the second vehicle but due to Ed Barnes, I am unsure if I will return. After questio I have used your dealership for service for a few years. This is the second vehicle but due to Ed Barnes, I am unsure if I will return. After questioning the price of $136.99 for service, I was told it was the price with coupon. I looked back at my old transactions and discovered I had never paid more than $106.00. I approached Ed with this and he said he would honor the $89.99 coupon. This is poor treatment of your customers. I paid $80.00 in June for the exact service. More
by Karenkeen1969
Employees Worked With
