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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,346 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,346 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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August 21, 2025
Tom took care of me and really felt like he had my best interest in mind. I was asking his opinion on some things regarding my truck and he told me about things he has done to his and thinks he would recom interest in mind. I was asking his opinion on some things regarding my truck and he told me about things he has done to his and thinks he would recommend for mine. Had a great experience with him and the mechanics on site. More
by PE.PHLIP101
Verified CustomerEmployees Worked With
Tom Floystrop
August 21, 2025
Service is always exceptional at this dealership. It is extremely clean in a very professional atmosphere. If you’re getting service on your vehicle, they have a great waiting area and they are even It is extremely clean in a very professional atmosphere. If you’re getting service on your vehicle, they have a great waiting area and they are even as calm as to offer you a ride back to your home or office if you are nearby can’t say enough great things about the entire workforce. More
by Tammie Philips Thompson
August 21, 2025
Charles was rude and also refuting the context of the conversation I had with Kim prior to my bringing the car for service. He kept on saying he had the recordings but the contents should be clear about conversation I had with Kim prior to my bringing the car for service. He kept on saying he had the recordings but the contents should be clear about the rates. More
by SCHAKRAV
Employees Worked With
August 21, 2025
Wonderful. . The manager..Nick assisted and the issues were fixed immediately. I am very pleased with the service here. . The manager..Nick assisted and the issues were fixed immediately. I am very pleased with the service here. More
by bj hasan
August 21, 2025
Service representative, Ed is always so helpful and nice. I received excellent prompt service. I think your dealership is so much better than dealership I used on my old equinox. I only use your nice. I received excellent prompt service. I think your dealership is so much better than dealership I used on my old equinox. I only use your dealership for my 2023 Equinox. I appreciate Jim Ellis Buick GMC. THANKS, Erin More
by flukes
Employees Worked With
August 11, 2025
The service part staff have smiles on their face but their actions are racist and very vulgar they do service no one stars I wish there were minus stars their actions are racist and very vulgar they do service no one stars I wish there were minus stars More
by Lucy
Employees Worked With
Other Employees :
I'don't no name service part desk one lady
August 08, 2025
Outstanding service, set expectations and was communicative. Under promised and over delivered with speed of repair an exact invoice. Ed is a credit to his profession ! communicative. Under promised and over delivered with speed of repair an exact invoice. Ed is a credit to his profession ! More
by Mark G
Employees Worked With
August 07, 2025
James and the whole Jim Ellis Team are great! ! They keep you updated on what is going on with your vehicle and give a thorough explanation!! Thank you!! ! They keep you updated on what is going on with your vehicle and give a thorough explanation!! Thank you!! More
by PAMJONES63
