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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,305 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,305 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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June 19, 2025
My appointment was at 10:30, oil change was completed at 2:30. The car also was not complimentary washed. Parts for windshield were ordered and radio update successful. The wait time and lack of perks for b 2:30. The car also was not complimentary washed. Parts for windshield were ordered and radio update successful. The wait time and lack of perks for bringing it there were not appealing. More
by SHANNONROSEMARRIOTT
Verified CustomerEmployees Worked With
June 17, 2025
my appt was made for the following Saturday, James took care of me so I didn't have to return the next weekend. He was very thoughtful care of me so I didn't have to return the next weekend. He was very thoughtful More
by BKENNEDY2010
June 17, 2025
Chris was great ! Very Knowledgable and courteous. First Sales Manager not very friendly,. Wore tennis shoes, Second Sales Manager was great! Finance Manager also Very Knowledgable and courteous. First Sales Manager not very friendly,. Wore tennis shoes, Second Sales Manager was great! Finance Manager also excellent. More
by spechac
June 12, 2025
Showed up without an appointment Alternator was going out. Got the car diagnosed quickly and completed the repairs in 3 hours. Back on the road again to Connecticut out. Got the car diagnosed quickly and completed the repairs in 3 hours. Back on the road again to Connecticut More
by schreinerbob
Employees Worked With
June 12, 2025
It was great. Completed quickly and were more than fair cost wise. They do listen. Completed quickly and were more than fair cost wise. They do listen. More
by JANDJHILLOAC
Employees Worked With
June 07, 2025
Always great and working with Sami is why we will continue to go back to Jim Ellis for all our vehicle needs continue to go back to Jim Ellis for all our vehicle needs More
by BOMILES18
June 05, 2025
I was not aware they were charging me to look at the vehicle. I was mot happy. vehicle. I was mot happy. More
by LJSMOTCHER
Employees Worked With
June 03, 2025
I have been going here for 6 yrs. The team is always professional and thorough -I highly recommend The team is always professional and thorough -I highly recommend More
by liztsponseller
May 30, 2025
Great experience! Service was done professionally and quickly. Very comfortable waiting room too. A PLUS service department! Service was done professionally and quickly. Very comfortable waiting room too. A PLUS service department! More
by Marc
Employees Worked With
