Jim Ellis Buick GMC Mall of GA

Excellent service working with Kaleb. The problem with my engine light was quickly diagnosed as a stuck purge valve and fixed. Since I was still under warranty, there were no charges. I The problem with my engine light was quickly diagnosed as a stuck purge valve and fixed. Since I was still under warranty, there were no charges. I asked Kaleb for a quick wash, which he said he'd handle himself. However, the car wash was down, so he gave me a raincheck, which I will use on my next service. More

Oil Change /Tire Rotation I have been unsatisfied with Jim Ellis in the past and I have been going to the GMC dealership in Duluth for the past 6 months. But with living only I have been unsatisfied with Jim Ellis in the past and I have been going to the GMC dealership in Duluth for the past 6 months. But with living only 5 minutes from the Jim Ellis GMC dealership, I have decided to give them another chance. I have very pleased to found a wonderful service rep... Chris Stout... who listened to my concerns about my car and handled it well. Chris was very friendly and appreciated your service. It was a much better experience and I will be sure to ask for Chris for my next service apt! More

Fantastic Sales Experience Nasser was fantastic to deal with. He was very personable and also knowledgeable of the vehicle we were looking at. He interacted very well with all Nasser was fantastic to deal with. He was very personable and also knowledgeable of the vehicle we were looking at. He interacted very well with all of us, and was just a pleasure to deal with. He stuck around beyond his normal day, and also well past closing time as we closed the deal. Would highly recommend. More

Professional and friendly Steve Eason was professional and knowledgeable about the products offered. Upon arriving he had the truck I wanted ready for a test drive. The staff w Steve Eason was professional and knowledgeable about the products offered. Upon arriving he had the truck I wanted ready for a test drive. The staff was friendly upon arriving and throughout the whole process. More

Professional They take care of the preventative maintenance that is scheduled and inform me of upcoming maintenance items so that I can plan ahead for them. The wa They take care of the preventative maintenance that is scheduled and inform me of upcoming maintenance items so that I can plan ahead for them. The waiting room is comfortable and the staff friendly. More

very satisfied scheduled service for oil change & overall inspection prior to long trip to Alaska this summer. Only problem -- service windshield label was not upda scheduled service for oil change & overall inspection prior to long trip to Alaska this summer. Only problem -- service windshield label was not updated. Everything else seems to be OK. More

Excellent Chris Stout always takes great care of me. He addresses my concerns and keeps me informed on what is going on with my vehicle. I am very happy with Ch Chris Stout always takes great care of me. He addresses my concerns and keeps me informed on what is going on with my vehicle. I am very happy with Chris Stout and Jim Ellis GMC. I recommend them to all my friends. More

Great experience I worked with Morris Walker, who kept me informed over several weeks about a used car that I was interested in. I never felt pressured to purchase, an I worked with Morris Walker, who kept me informed over several weeks about a used car that I was interested in. I never felt pressured to purchase, and Morris did everything he could to help me test drive the car, take it to my mechanic, and get a very fair price. The negotiation process was simple and hassle-free. I'm thankful to have worked with Morris and the team at Jim Ellis. More

Customer Service Great customer service from the service department. Making sure all customers are good and constantly giving status of their auto repair and keep suc Great customer service from the service department. Making sure all customers are good and constantly giving status of their auto repair and keep such a positive attitude. More