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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,987 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,987 reviews

April 13, 2018

They could have told me up front my service had ran out They could have told me my warranty had ran out up front...they also kept everyone else informed of wait except me. I felt that was rude More

by ST1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and shaun
Apr 17, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 12, 2018

Great people and outstanding service, First, Sean was very pleasant to work with. After he took my information he gave me directions to the waiting area which I appreciated. When my vehi More

by BILLTEASLEY40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Apr 17, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 12, 2018

Sierra 1500 SLT Morris and Joe were both great to work with and went the extra mile with me to get a deal done. I look forward to working more with them in the future More

by wescummings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu
Apr 17, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

April 12, 2018

Smooth purchase experience! We recently purchased a 2018 GMC Acadia from Jim Ellis and I can't say enough good things about the process. Every employee that we dealt with worked More

by UGDawwg34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seymour Content, Jasmine Abreu, Chris Martin
Apr 17, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Welcome to the Jim Ellis Family! We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2018

Fast service I showed up without and appointment and they worked me in. The service department staff were courteous and friendly. I would recommend this dealershi More

by rdbbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
Apr 12, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 11, 2018

Efficient and helpful staff. I made an appointment, they were ready when I arrived and the inspection and oil change was done efficiently. I will continue to use Jim Ellis for bot More

by Ltb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Walter
Apr 12, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2018

Fast and helpful We showed up last Friday night for a test drive and bought the car Saturday! Fred and Sammi were so helpful and very friendly! They worked with us More

by carolyn2466
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu
Apr 12, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

April 11, 2018

Problem with tire rotation. Tires were NOT rotated as I requested and I requested rotation as the service manuel indicates. I always mark my tires because this is a continuing p More

by DUTTONJAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names
April 11, 2018

Easy deal Chris was very easy to work with and Jasmine took care of the paperwork. The car was very clean and in excellent condition. Jim Ellis had it service More

by gt2847c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Abreu, Chris Martin
Apr 12, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit! Take care!

April 10, 2018

SUV purchase We went back and saw John Harrison to purchase another vehicle. We would recommend him to anyone looking for a vehicle . Very pleasant experience. More

by jeffbenfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harrison
Apr 12, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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