Jim Ellis Buick GMC Mall of GA

Confusing. I told they guy I wanted oil change ONLY!! When I got home and looked at my bill I was billed for oil change and TIRE ROTATION. I did not want tire I told they guy I wanted oil change ONLY!! When I got home and looked at my bill I was billed for oil change and TIRE ROTATION. I did not want tires rotated as I had only driven the car approximately 10,000 in almost three years and they had previously been rotated. As I am retired and living on set income and this upsets me. When car was completed I was in a hurry for next appointment and did not look at bill until I got home. Bill says : customer states OIL change and tire rotation DEXOS special. The special was not mentioned at all. More

Good Experience Went to the dealership to just look and then we met Steve. He was super nice and just let us take our time and his about driving and making a decisio Went to the dealership to just look and then we met Steve. He was super nice and just let us take our time and his about driving and making a decision. Weren't real sure about deciding that day but then they said what will it take to make you happy today and we stated what that was and we came home with an Arcadia. More

Awesome Service Always I have purchased three cars at this dealership The service is always great and timely and the advisers keep you informed.along the way. I receive I have purchased three cars at this dealership The service is always great and timely and the advisers keep you informed.along the way. I receive calls to remind me that my oil change is due and ask if I have a need anything great dealership overall More

Great service Took my Canyon in for oil change and tire rotation. Experienced no problems. Chris Stout was great to work with as always. Service was completed in Took my Canyon in for oil change and tire rotation. Experienced no problems. Chris Stout was great to work with as always. Service was completed in a reasonable amount of time. More

Routine Maintenance I bought my car from them and have been using their service center for months now. I always come back for the professional service and comfortable wai I bought my car from them and have been using their service center for months now. I always come back for the professional service and comfortable waiting area. Thanks! More

service Service performed in time specified by techician. All recommendations for my vehicle for the service to date were presented to me for authorization to Service performed in time specified by techician. All recommendations for my vehicle for the service to date were presented to me for authorization to perform. More

Great service as always. Chris Stout always takes great care of me. He addresses my needs and accommodates my schedule. I recommend him and Jim Ellis GMC to all of my friends. Chris Stout always takes great care of me. He addresses my needs and accommodates my schedule. I recommend him and Jim Ellis GMC to all of my friends. More

Fantastic Experience and Purchased! Had a fantastic experience today at Jim Ellis in Buford, Ga. Simple, easy, no haggle experience! Truly appreciated our salesperson Ken Wang and our Had a fantastic experience today at Jim Ellis in Buford, Ga. Simple, easy, no haggle experience! Truly appreciated our salesperson Ken Wang and our financial advisor Dee. HIGHLY RECOMMEND! More

Warranty work Multiple warranty issues; they didn’t stop til they isolated them all and fixed them. They were quick to give a loaner vehicle during repairs. Waiting Multiple warranty issues; they didn’t stop til they isolated them all and fixed them. They were quick to give a loaner vehicle during repairs. Waiting area clean and welcoming. More

Truck purchase Fred Lovette was super easy to work with. No pressure on purchasing a vehicle and extremely knowledgeable about the truck I purchased. Finance was sup Fred Lovette was super easy to work with. No pressure on purchasing a vehicle and extremely knowledgeable about the truck I purchased. Finance was super easy as well. More