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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.5
3,742 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,742 reviews

June 26, 2017

Outstanding experience I spoke with Richard regarding a vehicle in stock. We agreed on a very fair price on the vehicle that I wanted quickly and had the sales order within More

by Jaykay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Marszalek
June 21, 2017

Nasser Saban is an asset to Jim Ellis GMC I live far away, so I contacted Nasser by phone. They had a truck I wanted in the lot. Nasser took pictures and texted me. He communicated with me More

by Duc Tran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nasser Saban-Saban
June 20, 2017

Excellent customer experience Steve Eason has been a joy to work with. This is the second vehicle we have bought from him in a year. He goes the extra mile in customer service. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason
June 20, 2017

Easy Purchase I had a good experience purchasing a used car @ Jim Ellis. Salesman (Mike H.) was great to deal with, very responsive to my inquiries and did everyth More

by David S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2017

Horrible service I bought a brand new gmc Denali 2500 diesel check engine light came on before I left dealer that told me to come back next day they will take care of More

by Chunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sami Karaki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Chunn, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at 770-945-8700 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

June 14, 2017

One happy Yukon owner My husband and I stopped by "just to look" and Steven was such a great listener that he found the perfect Yukon for me. Right color, size, trim packag More

by One happy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason, Dee Hong
June 12, 2017

Great experience We purchased a used Tahoe with Steve's assistance. He was beyond personable and so helpful. Will definitely call him when we are looking for the vehic More

by Pa kettle
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Eason
June 10, 2017

Great team, greater customer service! By far, this was the best "car buying" experience I have ever had.. As soon as I stepped foot on the lot, I received service from Sami. Everything More

by aaronsturgis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Shaw, Dee Hong
June 05, 2017

Great experience!!!! My experience at Jim Ellis was exceptional from the moment I was contacted by them until I walked out their door- with a new car!!! Jesse was awesome More

by New Car lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Brown
Jun 08, 2017 -

Jim Ellis Buick GMC Mall of GA responded

New Car Lady, we're so glad that we were able to go above and beyond your expectations! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

June 05, 2017

Ken Wang No pressure, quick and easy. Ken completed all the paperwork the night before and went to the dealership on his day off to allow me to sign and pick More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Wang
Jun 08, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Happy, thank you for writing this fantastic review and giving our dealership such a high star rating! We do hope we can be of assistance in the future. Take care!

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