Jim Ellis Buick GMC Mall of GA

great feedback I have really enjoyed coming to Jim Ellis over Rick Hendrick. I have been pleasantly surprised to get feedback from the advisor about my vehicle, w\o I have really enjoyed coming to Jim Ellis over Rick Hendrick. I have been pleasantly surprised to get feedback from the advisor about my vehicle, w\o cheap shots to make more money in the service drive. The give me the service I ask for, and tell me about other areas that will need attention soon, or can wait. no pressure, and I get a nice print out of every thing we talked about. I get my car back clean and neat. not greasy. Truly friendly not pretend, cause its my job to.....Love it! More

Quick purchase of a nice vehicle Randall waited for me late in the evening and worked with me through 10:30pm while we worked through my sale. Total time was about a 2 hour process. Randall waited for me late in the evening and worked with me through 10:30pm while we worked through my sale. Total time was about a 2 hour process. I had already found the vehicle I wanted online, he had it in the basement waiting when I arrived for me to look at. Very friendly service and followed up with me a week later to make sure everything was good. I do appreciate the level of service! More

Easy and Fast Sami and Ken were extremely helpful and made the process fast and easy. They were understanding of the fact that I didn’t want to draw out the trade i Sami and Ken were extremely helpful and made the process fast and easy. They were understanding of the fact that I didn’t want to draw out the trade in. More

1st service on new vehicle I arrived early and was taken right away. Service was completed as estimated and two additional questions I had in the interim were handled promptly. I arrived early and was taken right away. Service was completed as estimated and two additional questions I had in the interim were handled promptly. More

Used car buying made easy! Easy used vehicle purchase. No pressure and felt like we got a fair deal. Finance was a breeze. Shopped online prior to visit to dealership. Easy used vehicle purchase. No pressure and felt like we got a fair deal. Finance was a breeze. Shopped online prior to visit to dealership. More

Salesman was awesome! Salesman, Blake Kenya, did an AWESOME job, however I feel like management “side-stepped” and did a little bait and switch on prices. Advertised prices Salesman, Blake Kenya, did an AWESOME job, however I feel like management “side-stepped” and did a little bait and switch on prices. Advertised prices are not prices. Felt like Bernie talked out of both sides of his mouth. More

Best car buying experience in a long time One of the easiest vehicle purchases I’ve ever made. No pressure and very accommodating. I live over 2.5 hours away and would not hesitate to use them One of the easiest vehicle purchases I’ve ever made. No pressure and very accommodating. I live over 2.5 hours away and would not hesitate to use them again. Seymour and Bernie took the time to work the deal over the phone and come to terms before I made the trip. Several days of phone calls, pictures, and videos were exchanged to insure he vehicle was what I wanted. Once I arrived at the dealership there was no pressure at all. We had most of the deal done prior to arriving. I only spent about 2 hours at the dealership for test drive, vehicle inspection, and finance. Great group of guys for sure! A+++ More

Most stress free car shopping experience! I was in the market for a GMC Sierra 1500. I found a great 2107 Sierra 1500 with very low miles and all the options (Denali) that I wanted. I was fo I was in the market for a GMC Sierra 1500. I found a great 2107 Sierra 1500 with very low miles and all the options (Denali) that I wanted. I was fortunate enough to have Randle Milner as Sales Consultant that help us with the vehicle. He was extremely knowledgable with the car and was able to answer all questions. My wife and I were beyond impressed that we did not have to spend our entire afternoon playing the price negotiation. I knew where I wanted to be on a reasonable out the door price and they were able to make it happen. A great stress free car buying experience! More

the professional La capacidad de entendimiento para conmigo, debido que mi inglés es vacivo y el señor Chris, busco la manera de entenderme . Gracias por el servicio La capacidad de entendimiento para conmigo, debido que mi inglés es vacivo y el señor Chris, busco la manera de entenderme . Gracias por el servicio . More

Great people! Great people and great price! I’ve been looking for the perfect F150 FX4 and finally found it at this location. Not only were their prices competitiv Great people and great price! I’ve been looking for the perfect F150 FX4 and finally found it at this location. Not only were their prices competitive, but my drive out price was lower than most dealer listings! And I got a super clean, fully loaded truck. I could not be happier More