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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,994 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,994 reviews

July 24, 2018

BEST PLACE EVER ... THEY SHOULD GIVE EVERY BODY A RAISE BECAUSE THEY ARE ALL REALLY COOL. WORK IS ALWAYS DONE PROPERLY, TIMELY, AND CORRECTLY. GOOD DUDES ALL AROUND. More

by 2015camaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gonzalez
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

Aug 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2018

I like the dealership and salesperson. I needed a oil change and tire rotation as per required maintenance. Required work was done well but, there was grease/oil hand prints over drivers si More

by MCDHGUNIO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac Pineda
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello there, thank you; we appreciate your feedback about your recent service experience! We will be sure to address this with the team to try and prevent this from happening again. We hope to make your next visit a five star experience!

Aug 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi MCDHGUNIO, thank you; we appreciate your feedback! We sincerely apologize for the inconvenience this may have caused! Rebecca Tipton, Customer Experience Manager will be contacting you shortly. We look forward to speaking with you soon. Take Care!

July 24, 2018

Friendly service Sean was very friendly and helpful. The fellow that retrieved my personal from my car was very kind and understanding. That is why I drive from John More

by VELOYRRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We are glad to hear Sean took great care of you! Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Aug 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Veloyrrr, We're pleased to know we have been able to exceed your expectations and really help you out! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

July 23, 2018

Service work at Jim Ellis service rep David Gonzalez As always David G is the man he makes everything go even smoother when you need anything done on your vehicle at Jim Ellis. I had a small ding in my More

by Tim101bass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us! Thanks again for your business! Take care!

Aug 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Tim, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2018

Service The service was prompt, courteous and well done. The lounge area is well laid out, comfortable and offers drinks and light snacks. Well satisfied and More

by zeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Aug 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

July 23, 2018

Best service department so far! I switched from Ford specifically to a GMC because of the amazing reviews of the service department. Being a female it's easy to get taken advantage o More

by HALEYNASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

Aug 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Haley, thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We look forward to seeing you soon! Take Care!

July 22, 2018

Great service Everybody was nice and very helpful. I had no issues at all and my vehicle was ready in no time! Highly recommend the car wash too! More

by ZACH.DIRKSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Zach, your wonderful feedback and rating mean a lot to us. Please let us know if there is ever anything else we can do for you! Safe travels!

July 21, 2018

Friendly Encontré una persona que hablara mi mismo idioma,que me hizo sentir confiada y llenó mis expectativas.Durante y después de la compra valoraron mi comp More

by rc.excavation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Hong, Nasser Saban-Saban
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hola, gracias por compartir su experiencia con nosotros! Esperamos que continue eligiendo Jim Ellis Buick GMC Mall of GA como su primera opcion para todas sus necesidades de vehiculos. Hasta la proxima vez! Cuidese!

July 21, 2018

Great Dealership Ever This dealership is one of the greatest! My sales associate Craige is one great guy that takes time with you and very knowledgeable of the product. It More

by 1GoodDude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Hong
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of GA. We're happy we could meet your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

July 19, 2018

OUTSTANDING Buying Experience This dealership sets the standard for the entire car industry. The entire team was courteous and professional throughout the entire process. True pr More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Gonzalez, John Harrison
Jul 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We are always trying to raise the bar, Jose! Thanks for recognizing our efforts! We value your business and hope to see you again!

Aug 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi Jose, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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