Back

Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,971 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
Contact Dealership

3600 Buford Drive

Buford, GA

30519

Directions

By Type

Showing 3,971 reviews

May 15, 2025

Nick rocks, made process very simple but rewarding. He was easy to talk with about the car More

by sanwashington322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jean-Gilles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

May 15, 2025

Great bunch of people very courteous and very helpful , yes I would recommend them to anyone More

by BLACKBIRD70000U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 14, 2025

James helped us out a lot we were having trunk problems and couldn't get it fixed by anyone else he did it in a day thank you again was greatly appreciated More

by WENCLAGIBSON1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim South
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! Thank you again for the great review!

May 12, 2025

Great experience! ! Nick did everything to help us, took the time to know what was importance for a new car, our needs and work with us, I recommend Jim Ellis dealershi More

by Alex M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jean-Gilles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Alex, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2025

Came in for the first time, in and out. The requested work was done, no surprises and over delivered on the completion time. I wouldn’t hesitate to come back. More

by MUGENK20Z1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wellborn
May 14, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2025

I stroll in the parking lot. Chris came directly out. It was probably right at seven. He listened to what I had to say. We went on a test ride. He and the finance manager stayed More

by GAWATERMOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

May 10, 2025

I wish that someone would greet customers at the door when walking in to the service area! . No one spoke to me at all! I just stood waiting to see who I could get to see me! I finally said something! More

by izkapp
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We'd like the opportunity to discuss this with you. Please reach out to us at (770) 872-0884 at your earliest convenience to discuss how we can turn your experience into a positive one.

May 08, 2025

We had a great experience working with Nick at Jim Ellis. He was super friendly, helpful, and never pushy throughout the process. He responded quickly to our questions and made sure everything went smoothly. More

by ashley
Recommend Dealer
Yes
Employees Worked With
Nick Jean-Gilles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Ashley, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2025

I had an appointment scheduled, but when I arrived at the dealership, there were no other customers waiting—yet I was left standing around while multiple salespeople took their time and seemed in no rush to More

by LAWRENCE.ERIKA.BROWN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Barnes
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. You can reach our service manager, Nick Rose, at 678-889-8881. Thank you.

May 07, 2025

Honest, Smart, Quick. Real professional and enjoyed working with him. He's definitely a go to Salesman More

by jbarfield2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Jean-Gilles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!