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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,985 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,985 reviews
June 19, 2025
My appointment was at 10:30, oil change was completed at 2:30. The car also was not complimentary washed. Parts for windshield were ordered and radio update successful. The wait time and lack of perks for b 2:30. The car also was not complimentary washed. Parts for windshield were ordered and radio update successful. The wait time and lack of perks for bringing it there were not appealing. More
by SHANNONROSEMARRIOTT
Verified CustomerEmployees Worked With
June 17, 2025
my appt was made for the following Saturday, James took care of me so I didn't have to return the next weekend. He was very thoughtful care of me so I didn't have to return the next weekend. He was very thoughtful More
by BKENNEDY2010
June 17, 2025
Chris was great ! Very Knowledgable and courteous. First Sales Manager not very friendly,. Wore tennis shoes, Second Sales Manager was great! Finance Manager also Very Knowledgable and courteous. First Sales Manager not very friendly,. Wore tennis shoes, Second Sales Manager was great! Finance Manager also excellent. More
by spechac
June 15, 2025
Nice dealership. Richard was very professional and helpful. Bought the vehicle through my credit union. Richard was very professional and helpful. Bought the vehicle through my credit union. More
by chayes578
June 12, 2025
It was great. Completed quickly and were more than fair cost wise. They do listen. Completed quickly and were more than fair cost wise. They do listen. More
by JANDJHILLOAC
Employees Worked With
June 12, 2025
Showed up without an appointment Alternator was going out. Got the car diagnosed quickly and completed the repairs in 3 hours. Back on the road again to Connecticut out. Got the car diagnosed quickly and completed the repairs in 3 hours. Back on the road again to Connecticut More
by schreinerbob
Employees Worked With
June 11, 2025
They all were extremely professional and had great sense of humor on knowledge with working with me to get my Jeep. of humor on knowledge with working with me to get my Jeep. More
by Patrick Coppinger
June 07, 2025
Always great and working with Sami is why we will continue to go back to Jim Ellis for all our vehicle needs continue to go back to Jim Ellis for all our vehicle needs More
by BOMILES18
June 05, 2025
I was not aware they were charging me to look at the vehicle. I was mot happy. vehicle. I was mot happy. More
by LJSMOTCHER
Employees Worked With
June 04, 2025
Victor is a great salesman and person. Very friendly and relatable. We will definitely be back. Very friendly and relatable. We will definitely be back. More
by Jason Sullens
