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Jim Causley Buick GMC

Clinton Twp, MI

4.5
522 Reviews
We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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38111 Southbound Gratiot Ave

Clinton Twp, MI

48036

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Showing 522 reviews

May 22, 2024

Love Jim Causleys customer service. Had two leases with them. Went somewhere closer to our home for the third. Went right back to Causley for our fourth. Great place. Willard Shell More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willard Shell, G.M. Finance Girl (sorry, cannot remember her name).
May 25, 2024 -

Jim Causley Buick GMC responded

Kim, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

May 16, 2024

Family has worked with John Shell for years. Given the distance away from home, he is the main reason we keep coming back More

by wsztykiel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shell and son
May 17, 2024 -

Jim Causley Buick GMC responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2024

Never disappointed with service experience. Wait times for appointments are reasonable. Jason, Josh, & Adam always provide excellent service. More

by Donnella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Jason, & Adam
Apr 20, 2024 -

Jim Causley Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2024

My husband and I have been dealing with Jim Causley since moving to Michigan 12 years ago. We wouldn’t think of going anywhere else. Rob and his staff are amazing. Ed Daley has been our leasing agent since d More

by Princess
Recommend Dealer
Yes
Employees Worked With
Ed Daley
Apr 19, 2024 -

Jim Causley Buick GMC responded

Princess, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

March 28, 2024

A dealership is only as good as the people that are working there, and in my opinion, everyone I came in contact with is highly superior at performing their job More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shell
Apr 01, 2024 -

Jim Causley Buick GMC responded

Jen, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Causley Buick - GMC Truck! We sincerely value your business and look forward to your next visit!

March 21, 2024

customer service is amazing. Great people to work with. Fastest and most smoothest dealership to work with. More

by Kristinross201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Henry
Mar 23, 2024 -

Jim Causley Buick GMC responded

Thank you so much for your positive comments about Jim Causley Buick - GMC Truck! We sincerely value your business and look forward to your next visit!

March 21, 2024

Very helpful My salesman was awesome Ray Robinson was his name he definitively went above and beyond also very patient would recommend Jim Causley Buick to all my family, and friends. More

by ninasico
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Robinson
Mar 23, 2024 -

Jim Causley Buick GMC responded

Thanks for highlighting our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

March 18, 2024

Very attentive to the customer’s needs. My service for my Yukon was done quicker than estimated. More

by dawnmikeh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Jim Causley Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Jim Causley Buick - GMC Truck and we hope to see you again.

March 05, 2024

John shell always is a big help and this time I met his son Josh. Very nice young man love Causley is🥰 More

by Cruella503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shell
Mar 10, 2024 -

Jim Causley Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Jim Causley Buick - GMC Truck. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 29, 2024

have been going to Moran Chevy for service because they offer car loaners if your vehicle needs to be kept overnight or longer.thats a big plus because my 97 yr old mother in law lives with us an cant be More

by lardewhirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Jim Causley Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (800) 966-2287 to discuss your concerns, as your satisfaction is of utmost importance to us.

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