Great service department.
Always well taken care of. Would recommend to anyone looking for service.
Always well taken care of. Would recommend to anyone looking for service.
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by hartson1
Service Price Transparency
2 hr oil change you suck you suck ypu really suck you
suck ok you suck
suck ok you suck
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by Mcordell
Service Price Transparency
Awesome.
Our sales person Raymond Robinson was knowledgeable, professional and just a great guy.
Will definitely be repeat customers!
Our sales person Raymond Robinson was knowledgeable, professional and just a great guy.
Will definitely be repeat customers!
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by davidbroaden
Other Employees Tagged:
Raymond Robinson
It was a great experience, fast easy process.
We’ll definitely be back to buy another one when I’m ready. Will recommend friends and family.
We’ll definitely be back to buy another one when I’m ready. Will recommend friends and family.
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by kellypotvin
Other Employees Tagged:
Gerald J BAC
Mar 16, 2026 -
Jim Causley Buick GMC responded
We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
They did everything they were supposed to do without any
disruptions. Service department was friendly, and helpful
disruptions. Service department was friendly, and helpful
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by natureboy1946
Service Price Transparency
Mar 07, 2026 -
Jim Causley Buick GMC responded
We really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
This dealership sets the standard for excellence in
quality and customer service. Their employees make you feel welcome the minute you walk in. Our dealer, Willard Shell, was knowledgeable, and very c
quality and customer service. Their employees make you feel welcome the minute you walk in. Our dealer, Willard Shell, was knowledgeable, and very committed to helping us choose the perfect car .
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by lfincham6
Other Employees Tagged:
Willard Shell , Julie
Feb 28, 2026 -
Jim Causley Buick GMC responded
Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!
Kris Daly did a great job providing all the requested
information and delivery of the vehicle.
information and delivery of the vehicle.
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by DiMichele
Jan 08, 2026 -
Jim Causley Buick GMC responded
We're happy you found our staff to be so supportive during your experience here at Jim Causley Buick - GMC Truck. We're looking forward to your next visit with us!
The body shop customer experience was extraordinary as
usual! Wendell and staff took great care of my Yukon… and me. Excellent repair job.
usual! Wendell and staff took great care of my Yukon… and me. Excellent repair job.
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by Angala
Service Price Transparency
Other Employees Tagged:
Wendell
Dec 03, 2025 -
Jim Causley Buick GMC responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
The service needs improving.
I had a appointment today and was waiting to get check in with 5 people in front of me and two being serviced. It took almost 20 min to check the t
I had a appointment today and was waiting to get check in with 5 people in front of me and two being serviced. It took almost 20 min to check the two in. Wasn't going to wait for the additional five at that rate. They don't offer a drop off service any longer either. Why schedule appointments if you can't get your customers check in timely. Was going to inquire on a new car while waiting, there lost and won't go back!!!
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by Disappointed Customer
Nov 09, 2025 -
Jim Causley Buick GMC responded
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (586) 465-1281 to discuss your concerns, as your satisfaction is of utmost importance to us.
Service and sales Josh and Gerry are awesome.
Attention and satisfaction guaranteed. Envision is awesome!
Attention and satisfaction guaranteed. Envision is awesome!
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by krkats2
Other Employees Tagged:
Gerald Bac