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Jim Causley Buick GMC

Clinton Twp, MI

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Employees
Reviews
Vehicles
4.4
520 Reviews
We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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38111 Southbound Gratiot Ave

Clinton Twp, MI

48036

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Showing 520 reviews

November 04, 2024

Addressed our concerns for the repair. Salesman also engaged in the process promptly assisted by costumer service representative More

by rachelleandrob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams 5stars
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November 01, 2024

Wendell and Thomas made the repair easy and fast good job to body shop workers More

by mrobosan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell and Thomas
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Nov 06, 2024 -

Jim Causley Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Causley Buick - GMC Truck! We hope you have a great day!

October 16, 2024

Jim Causley's staff takes the "Dread" out of going through the New Car buying process. More

by GM Forever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Daley
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Oct 19, 2024 -

Jim Causley Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

August 12, 2024

Great employees who go out of their way to help their customers. This is my second time getting a lease car from them, I am very very happy with their service. More

by Cindy MN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gérald J. Bac
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Aug 16, 2024 -

Jim Causley Buick GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Causley Buick - GMC Truck. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2024

I have leased many vehicles from this Dealership. And the employees were always great to work with. More

by bobo48090
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Daly
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Jul 04, 2024 -

Jim Causley Buick GMC responded

Thank you for choosing Jim Causley Buick - GMC Truck as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

June 25, 2024

Great customer service from the salesperson to the administrative assistant been with this company for years More

by blasiusa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Henry
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Jun 26, 2024 -

Jim Causley Buick GMC responded

Blasiusa, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2024

I had front tires loosing air pressure did mention during device they said they patched but still having the same issue More

by Zeo510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Jun 12, 2024 -

Jim Causley Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (800) 966-2287 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 04, 2024

Ray was great. Provided information without annoying pressure. Sincere and helpful. Nice clean, friendly environment throughout. Very pleased with professionali More

by Rob Funk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
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Jun 07, 2024 -

Jim Causley Buick GMC responded

Rob, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 22, 2024

Love Jim Causleys customer service. Had two leases with them. Went somewhere closer to our home for the third. Went right back to Causley for our fourth. Great place. Willard Shell More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willard Shell, G.M. Finance Girl (sorry, cannot remember her name).
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May 25, 2024 -

Jim Causley Buick GMC responded

Kim, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

May 16, 2024

Family has worked with John Shell for years. Given the distance away from home, he is the main reason we keep coming back More

by wsztykiel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shell and son
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May 17, 2024 -

Jim Causley Buick GMC responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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