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Jim Butler Linn Chevrolet

Linn, MO

Overview
Employees
Reviews
Vehicles
4.7
1,649 Reviews
Welcome to Mid Missouri's newest Chevy dealer, the Mid Missouri Powerhouse powered by Jim Butler Chevrolet, the No. 1 Chevy dealer in the state for the third year in a row! At our Linn, MO, location, you can be sure that we’ll offer the same award-winning, top percentile in America service, expertise and selection that many have had for generations under the Butler name. We are your Jefferson City, Linn, Hermann and Columbia, MO, location for new Silverados, Colorados, Traverses, Equinoxes, Impalas, Cruzes and Camaros! Visit our site and shop today at www.midmopowerhouse.com
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317 W Main St

Linn, MO

65051

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Showing 1,649 reviews

June 12, 2026

Bad experience! I need to start with the truck had scratches and a paint chip on it with only 3 miles on this truck. The salesman Adam went from buffing a scratch on More

by DAVIS030408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2026 -

Jim Butler Linn Chevrolet responded

Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating this situation has been. When you brought the concern to our attention, our salesperson and body shop manager reviewed the scratch with you in person. At that time, it was communicated that the repair might require more than buffing and could involve paint work to fully address the issue. Our goal was to ensure the best possible outcome for your vehicle. Regarding the fender flare, you are absolutely correct. That was located on the opposite side of the vehicle, and we acknowledge that we dropped the ball by not completing the installation while your truck was here. For that, we sincerely apologize. We appreciate your business and your patience, and if there is anything further we can do to assist, please don’t hesitate to reach out to us directly. — Mike Carroll General Manager Jim Butler Linn Chevrolet

June 11, 2026

The fact that my husband found a truck he liked and we were able to make the deal as quickly as we did was wonderful! More

by beckyblum82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ocheskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Holdenried
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2026

Adam and his team were fantastic to work with. Being out of state was stressful enough, but they knew what they were doing and kept me confident and at ease. The whole process went very smoothly More

by TONCHRI1432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2026

Never had a better experience at a car dealership. Kent was great from the moment we stepped onto the lot until we drove away. He was patient and answered every question we had, even if we had already More

by newtona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 08, 2026

Very pleased with the service of the sales department. Brian was our salesman and we will use again More

by K-ARNOLD33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ocheskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 08, 2026

Adam Monroe was very nice and professional to work with. He looked for the exact car we wanted and had it brought to the dealership. Finance and pick up both very smooth and she’s really happy with her new More

by SCOTT.LISA.RABE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 06, 2026

Wonderful to work with. Listened to our needs and concerns. They were respectful and honest. They found the car we wanted and we didn’t mind traveling the 3 hrs to buy the c More

by BAJETT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Sesti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 06, 2026

Wanted to see a certain truck, was told that we didn't qualify for it. Probably because the finance manager was driving it as a take home vehicle and had his kids car seat in it. However we did qualify fo More

by DEGOULD2319
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kent Travis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Jim Butler Linn Chevrolet responded

We appreciate you taking the time to share your experience and are glad to hear our service department was able to resolve the OnStar concern quickly and to your satisfaction. That said, we want to address several points raised in your review to ensure there is clarity. At no point does our dealership engage in or condone any form of improper or unethical practices. Any suggestion otherwise is simply not accurate and does not reflect how we do business. We take compliance and customer trust very seriously. Regarding the vehicle availability, certain units may be unavailable for sale at times due to internal use or other legitimate factors. Our team works to present comparable options that meet both availability and purchasing requirements, which appears to be the case here. As for the OnStar concern, the vehicle you purchased was covered under our 30-day/3,000-mile warranty, and ultimately the repair was completed by our service department appropriately under that coverage. We regret any confusion or miscommunication that may have occurred during that process, as that is not the experience we strive to provide. We hold our team to high standards of professionalism and communication, and your feedback is being taken seriously and reviewed internally. We always welcome the opportunity to address concerns directly and work toward resolution. If you would be open to discussing this further, please contact me directly at the dealership. Mike Carroll General Manager Jim Butler Linn Chevrolet

Jun 08, 2026 -

DEGOULD2319 responded

Look at your coffee/vending machine area cameras on May 21st to see our interaction with Travis, or look at his emails from 9:37am on May 27th to prove the "wait 30 days" and "we shook on it" for your proof that this is accurate. YES your dealership did fix it in the appropriate time, but only after I told Travis that I checked with other dealerships and he would not have to pay for it out of his pocket and that I had to have it fixed ASAP. He wanted to wait 30 days for the extended warranty (which I purchased) to cover the replacement/labor costs of module so that the dealership would not have to pay for it.

Jun 11, 2026 -

DEGOULD2319 responded

I have submitted all emails and interactions to the Mo Attorney General, and they recommend that any customers that have had crooked/fraudulent interactions with this dealership to file complaints. Confusion or miscommunication? Really? Your salesman was trying to commit fraud! He was wanting us to hold off 30 days for MY extended warranty to cover the cost of the replacement of OnStar module. No confusion or miscommunication was there at all.

June 02, 2026

Fast, fair deal with a great salesman, Shane. i would do business with this dealership in the future More

by TAYLORT2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Backues
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June 02, 2026

I received excellent service from everyone. Highly recommend buying a car here. The staff were so nice and helpful. More

by TRICIAARLENE84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Henderson
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