Jersey City Kia

Poor communication. Dealership not very professional each step of the way even less so once the car was purchased. Was told by sales manager Devin I can call him if ther Dealership not very professional each step of the way even less so once the car was purchased. Was told by sales manager Devin I can call him if there were any questions or concerns. Tried contacting him with questions on receiving the title left several messages for him. Staff ran interference for him and he never called back. He was with customer and an hour later he wasn’t in yet as examples. Would not go back or recommend. More

Good attention. We finally agreed on the price I wanted. He took care of me from beginning to end. We finally agreed on the price I wanted. He took care of me from beginning to end. More

I had a very good experience with Carlos Burgos. He was very professional and very well interested in doing a great deal for me. He was very professional and very well interested in doing a great deal for me. More

They were very nice and friendly and did a great job and on time with keep me inform about everything I would recommend them to a friend on time with keep me inform about everything I would recommend them to a friend More

Great customer service! Great experience leasing car for my wife! KIA K 4 is the best car for this price! Thank you! Great experience leasing car for my wife! KIA K 4 is the best car for this price! Thank you! More

Dan and Sam were AMAZING! ! Very Professional and will make sure you are satisfied. As a walk-in , the service was quick and easy. There were no problems, i would recommend any ! Very Professional and will make sure you are satisfied. As a walk-in , the service was quick and easy. There were no problems, i would recommend anyone to their Service. Ps : DINER :) thank you for fixing my tire More

They are very gentle with the customers and very friendly and they try to help you and they try to help you More

Victoria and Jessica were both delightful. Victoria kept in touch, as promised, and Jessica made the deal go smoothly. Only complaint is that I had to wait too long to finish the purchase. The Victoria kept in touch, as promised, and Jessica made the deal go smoothly. Only complaint is that I had to wait too long to finish the purchase. The day of buying should be more streamlined. I waited at Jessica’s desk most of the afternoon. (2 1/2 hours) More

Awful experience - Very poor customer service. Managers not helpful with problem solving and the car would be returned today if that were possible. Please avoid this dealership and consider finali Managers not helpful with problem solving and the car would be returned today if that were possible. Please avoid this dealership and consider finalizing any lease or purchase at another Kia dealership rather than here. More

Wonderful people. Great service. The service tech and the receptionists were exceptional. JERSEY CITY KIA Great service. The service tech and the receptionists were exceptional. JERSEY CITY KIA More