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Jerry’s Leesburg Chevrolet
Leesburg, VA
241 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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241 Reviews of Jerry’s Leesburg Chevrolet
July 06, 2014
Seeking a Suburban I came into the dealership hoping to like the 2015 suburban back in the Spring. I called the dealership to see if they had any available to test drive I came into the dealership hoping to like the 2015 suburban back in the Spring. I called the dealership to see if they had any available to test drive or at least look at to see if our family of six would fit, plus all of our stuff. Mr.Garry was the first one to greet me at the dealership, thus had to answer my millions of questions. We took it for a drive and I feel in love with the 2015 suburban. We didn't need the new one yet, but now we do, as our minivan died. So before coming back to the dealership, I researched and test drove various other vehicles. But, after going to the other dealership, no one has been more helpful than Mr. Garry. He offered multiple solutions, was very kind to our entire family, and really seemed to want to help us find what was best for our situation, not just make a quick sell. He did go above and beyond for the customer. And I was very impressed about how much he knew about the vehicle, being out for such a short time! The overall experience at Jerry's was a lot less stressful thanks to the helpfulness of Mr. Garry. More
by KayOss
July 03, 2014
Excellent Service was fast and employees were super friendly. Would definitely recommend this dealer! Service was done on same day and they were prompt and cour Service was fast and employees were super friendly. Would definitely recommend this dealer! Service was done on same day and they were prompt and courteous! More
by goobergirl69
Employees Worked With
Chris Gearity, Annette Wilson
June 30, 2014
Experience Pat is knowledgeable and great to work with, this is my second vehicle I have purchased from Jerry's in 3 years Pat is knowledgeable and great to work with, this is my second vehicle I have purchased from Jerry's in 3 years More
by Larry Teague
Employees Worked With
Pat McCarter
June 29, 2014
We have recommended 2 people to purchase cars and they did!! We have bought 2 cars now and the help we received from Kirk and Gregg was fabulous. I cannot imagine buying cars from anyone else now! Thanks for eve We have bought 2 cars now and the help we received from Kirk and Gregg was fabulous. I cannot imagine buying cars from anyone else now! Thanks for everything....you have us as customers for life. Margie and Peter S. More
by mhsnipes
Employees Worked With
Kirk Faett, Greg Stewart
June 21, 2014
Great Customer Service!!! I took my car for a service here couple months ago and the Service Manager Brian Caras was so nice to me, one of the reasons why I am getting my new v I took my car for a service here couple months ago and the Service Manager Brian Caras was so nice to me, one of the reasons why I am getting my new vehicle from this dealership is because of how he treated me. Secondly, I want to give my salesperson Jason Garry above and beyond excellent rating for his awesome job. He's so spot on and very enthusiastic throughout our deal. I also want to extend my big thank you for the finance manager Ms. Maribeth Assaley for being patient with us. I would recommend my friends to go buy their Chevrolet car from Jerry's Chevrolet!! I am really one happy customer. More
by JessicaRevaz
June 19, 2014
Vehicle Service Chris was extremely helpful and friendly. He explained everything that my vehicle required and the estimated time to complete the work. He also came Chris was extremely helpful and friendly. He explained everything that my vehicle required and the estimated time to complete the work. He also came to the waiting area to provide me with updates and check to see if I needed anything while I waited. My checkout experience with Annette was pleasant and efficient. She provided me with all of my paperwork and made sure that I was completely satisfied with the service before I left. Great service experience for me! More
by thpw99
Employees Worked With
Chris Gearity, Annette Wilson
June 19, 2014
Great Experience, would highly recommend both Brian and Tim. Steve the Manager was also great to work with. They all took their time with me and I left feeling important! Thanks guys.... Ken W. Steve the Manager was also great to work with. They all took their time with me and I left feeling important! Thanks guys.... Ken W. More
by ucla81
Employees Worked With
Brian Binckes (Sales) and Tim (went over all the functions of MyLink, Nav, etc).
June 18, 2014
Service The memory module for my side view mirrors was acting up, Chris kept me informed when the time was longer than expected. Ultimately the part had to be The memory module for my side view mirrors was acting up, Chris kept me informed when the time was longer than expected. Ultimately the part had to be ordered, but I was able to relax and get some phone calls made. More
by 13redvets
Employees Worked With
Chris Gearity
June 14, 2014
Car Overheated My car had overheated so I called the next day and Chris worked me in that morning. Greatly appreciated for the fast service. Top notch service from My car had overheated so I called the next day and Chris worked me in that morning. Greatly appreciated for the fast service. Top notch service from Chris each time I have my serviced. More
by davis44062
Employees Worked With
Chris Gearity
June 12, 2014
Great initial experience quickly soured Found a vehicle I was interested in, online. A test drive was easily set up later in the day. They even offered to let me drive the car alone.Bill Smi Found a vehicle I was interested in, online. A test drive was easily set up later in the day. They even offered to let me drive the car alone.Bill Smith was very friendly and I appreciated the no-pressure approach. Decided I wanted to buy, but due to child care logistics, needed to come in the next dat. Bill held the vehicle for me and I made an appointment to return the next day. Bill couldn't make the appointment so another associate took over. We went over the usual paperwork. My wife and I were shown to a waiting area to meet with the finance department. This took nearly 90minutes. I had to track down our sales guy(Josh) to see what was taking so long. Apparently the majority of the staff was at a "401k meeting" and no one had started the process. Joe Hever took over and was professional and friendly enough. It appeared we were handed off to him when he walked into work. Once we were given the keys to the car, I realized that the remote fob and one of two keys didn't work. I explained the problem. Josh told me the remote battery was probably just dead(no offer to get a new one). He said he would look around for the other key.i suggested that the remote could also be for the wrong vehicle but was dismissed. Four days later, I hadn't heard anything. Bill again was very helpful and asked me to come in so the remote could be programmed. The service department confirmed that the remote was indeed for a different car. I was told they would cover the cost of a new remote but i would need to pay for half of a new key. I was told they would call when the remote arrived but that didn't happen. I called myself after a few days. Chris Hearitywas curt but knowledgeable. Great price on the car. Very strong start in the car buying process but the service afterwards was disappointing. More
by Kalthenos
Employees Worked With
Josh Mazaris, Chris Gearity
