Jenkins Hyundai of Jacksonville

Hyundai Kona Happy with the vehicle purchase. Dennovan and the whole dealership staff were very professional. They will go the extra mile to earn your business and Happy with the vehicle purchase. Dennovan and the whole dealership staff were very professional. They will go the extra mile to earn your business and ensure your satisfaction! More

Grate Got me what I wanted for the right price. Katina was really nice not to pushy very understanding and willing to work with her customers Got me what I wanted for the right price. Katina was really nice not to pushy very understanding and willing to work with her customers More

Awesome People Katina Crawford...is the person to see... She made the transaction worth it. Her personality was friendly and warm.. She was very patient with me.. Ev Katina Crawford...is the person to see... She made the transaction worth it. Her personality was friendly and warm.. She was very patient with me.. Everything she promised me.. She made it happen!! If I could give her 10 stars I would. Go see her.. I bought the car for my wife..and she is very pleased!! I got a good deal!! More

Not eager to work with women customers Disappointed - went to look for a car for my teenage son. I asked for best price for two cars that were the same make and model but different years Disappointed - went to look for a car for my teenage son. I asked for best price for two cars that were the same make and model but different years and he told me I was in luck that the top person was there to provide price. This person came out to speak with me and seemed as he was being bothered and curtly told me to come back when my husband was with me to get a best price. I was very insulted, flabbergasted that I would be disrespected since I was the one writing the check - not my husband, Husband did not want to deal with a dealership that did not value all customers and we purchased exact car at another dealership. More

Absolute professionals... kept their word Had great experience at dealership. They were attentive and worked harder for us than any dealership has ever done. They worked until we had exactly t Had great experience at dealership. They were attentive and worked harder for us than any dealership has ever done. They worked until we had exactly the deal we wanted. So professional. Thanks to Mr.Lee, Mr. Ludwick, Mr. McGriff, Mr. Butler and Mr. Eddie, we appreciate your time, effort, honesty and professionalism. Welcome to Jacksonville, much success! Will be back and recommend highly! More

Fantastic experience Wonderful experience, Dennovan was extremely knowledgeable and professional. Would recommend anyone purchase their next car here! Very impressive serv Wonderful experience, Dennovan was extremely knowledgeable and professional. Would recommend anyone purchase their next car here! Very impressive service! Everyone was fantastic, we really appreciate it... and love our new Sonata! More

Awful experience at Jenkins Hyundai of Jacksonville I wanted to buy Hyundai Elantra SEL and as a Sam’s Club member, I gave my information on Sam’s Club auto buying program and gotten quotes from 3 diffe I wanted to buy Hyundai Elantra SEL and as a Sam’s Club member, I gave my information on Sam’s Club auto buying program and gotten quotes from 3 different local dealers. Multiple people from Jenkins Hyundai – Sales Manager Michelle McHenry, Business Development Manager Ariel Fe and Salesman Keith Powell contacted me over the phone and email. Sales Manager confirmed the price $16133 + tax + tag by email. Also, Sales Manager sent an invitation by email to give $25 visa gift card by visiting and completing the test drive. After I visited there and completed test drive and asked out of the door final price, they increased the price $899 dealer fee which was already included in the quotes and said there are some dealer installed options on the car (actually there were none – please note that wheel lock, floor mat and emergency kit was the dealer installed) so I told them I don’t want any dealer installed options and want the car at same price they had quoted. Finally, they said no one can sell you that car at this price among all local dealers. When I reminded Sales Manager to give $25 visa gift card as she had promised in email then she insulted me by started taking off her wrist watch etc and not to give $25 gift card. I had no other option but leaving the dealership without buying the car. I didn’t have any problem if they had not confirmed the price via email. This was my worst car buying experience at any dealership located in USA. More

Excellent staff, experience, and deal. The staff at jenkins hyundai of jacksonville was very helpful, and thorough. They took great care of my new car, and gave me quite possibly the best d The staff at jenkins hyundai of jacksonville was very helpful, and thorough. They took great care of my new car, and gave me quite possibly the best deal I've ever gotten on a car. If you're in the market for a new car, this is the place to go! More

Dennovan made me feel like a VIP. Dennovan catered to our needs & matched us with a vehicle that will provide us peace of mind as our son drives to and from college. Dennovan catered to our needs & matched us with a vehicle that will provide us peace of mind as our son drives to and from college. More

Bait and Switch I just had the worst experience I’ve ever had at a car dealer when attempting to purchase a car for my daughter and I’ve purchased 11 new cars in my I just had the worst experience I’ve ever had at a car dealer when attempting to purchase a car for my daughter and I’ve purchased 11 new cars in my lifetime! We looked at a Kona and discussed the price with what I believe was the Mgr as our salesman was new. He gave me an out the door price that I told him I had to think about. We returned 2 days later today and the salesman had a sheet printed up with the out the door price on it that he asked me to sign while he had taken my financing paperwork to the back. The price had reflected a transferred tag when I had told them we needed a new tag so he was going to have the sheet updated and needed to let the Mgr know of the change. Shortly he returned with with another sheet saying there must have been a misunderstanding and the price would have to be $3K+ more than what he had me sign. Needless to say that was unacceptable and I actually could not believe it! So we took back our finance forms and copies of our DLs and walked out. The salesman apologized and my daughter was heartbroken as she was so close to driving away with a new car. Buying a new car is generally not a pleasurable experience, but they stooped to a new low! This was by far the worst experience I’ve ever had trying to by a car, and I would certainly warn anyone from doing business with this dealership! More