Jeffrey Kia
Roseville, MI
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188 Reviews of Jeffrey Kia
Car Stopped My drive shaft needed to be replaced and the serpentine belt broke due to one of the pulleys going bad. It was discovered that my air conditioning co My drive shaft needed to be replaced and the serpentine belt broke due to one of the pulleys going bad. It was discovered that my air conditioning compressor and the pulley needed to be replaced. Both services were done and my car rides like it used to. Christian, the new service manager, has been by service tech for the last two Kia's I have owned, he has placed my service in the hands of Jon, my new tech, who was very informative on what needed to be done, and the service was performed in a timely manner. I appreciate Jon keeping me abreast of the service order of my car and ensuring me what needed to be done...…... More
Great Service at Jeffrey Kia! I have ALWAYS had great service at Jeffrey Kia Their service area manager, Christian, is the very best at being helpful. The service techs are ju I have ALWAYS had great service at Jeffrey Kia Their service area manager, Christian, is the very best at being helpful. The service techs are just as ready to provide good service. Never a long time to wait for your service to be completed. More
Brake Replacement They got me in 2 days earlier than they thought. Car was checked quickly. Given repair quote and then quick repair. A very minor thing - no complime They got me in 2 days earlier than they thought. Car was checked quickly. Given repair quote and then quick repair. A very minor thing - no complimentary wash. More
Very pleasant I had requested another person to take care of me and my visit went very well. The reason I asked for another person was because the first man was th I had requested another person to take care of me and my visit went very well. The reason I asked for another person was because the first man was the one I had a uncomfortable experience earlier this year. Otherwise my experiences are always good. More
Thorough and professional It was easy and convenient to make my appointment online. The staff was friendly. The work was done quickly, and the staff kept me updated through the It was easy and convenient to make my appointment online. The staff was friendly. The work was done quickly, and the staff kept me updated through the whole process. The waiting area was very comfortable and inviting with free coffee, water, Wi-Fi, and newspapers. I didn't buy my vehicle from here, but I prefer this dealership's service team. I will definitely be back in the future. More
Always pleased I bought my Kia Soul new December 2014. I bring my car back here for oil change and any/all services. Not only so they have record of anything done, I bought my Kia Soul new December 2014. I bring my car back here for oil change and any/all services. Not only so they have record of anything done, but because the staff is so nice. They take good care of me, make sure I am taken care of with coupon discount, keep me informed. Rose has been the check out person every time I have been there. One more reason to keep coming back. More
Taking care of their customers Christian is always helpful. Got my oil change and needed a new battery. Christian made sure that they took care of me quickly. I really appreci Christian is always helpful. Got my oil change and needed a new battery. Christian made sure that they took care of me quickly. I really appreciate their hard work. Thank you Christian! More
Maintenance/Service Visit The people in the Kia Service area are friendly, courteous. It is always stressful to buy a car and take it in for service,, you never know if yo The people in the Kia Service area are friendly, courteous. It is always stressful to buy a car and take it in for service,, you never know if you are receiving an honest/fair deal and service. I think I did when I bought the car from Jeffrey Kia and I think the maintenance/service is very good. Jonathan Noble gave me a better price than quoted on the website for this service visit. Thank you. More
Thanks Jeffrey Kia! Kevin at Jeffrey Kia was very patient, helpful and generous with his time with me. This was the first time I bought a car and he was very understandin Kevin at Jeffrey Kia was very patient, helpful and generous with his time with me. This was the first time I bought a car and he was very understanding of my ignorance... More
Amazing Customer Service from Brian M. Called Brian M. in service because the check engine light was on in my 2017 Kia Sportage. No appointment was available for an entire week but Brian ma Called Brian M. in service because the check engine light was on in my 2017 Kia Sportage. No appointment was available for an entire week but Brian managed to fit me in for the next day, but warned me it may take a while because he was squeezing me in between appointments. I arrived at the dealership and was welcomed and checked in. I waited for maybe 20 minutes before Brian came back to tell me what was wrong with my car. We agreed to the services being done today & he called me when my car was done. Received friendly service throughout the experience, thanks so much, Brian! The car wash is an excellent touch as well! More