
Jeffrey Kia
Roseville, MI
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194 Reviews of Jeffrey Kia
I visited the Jeffrey Kia Dealership because of the reputation of their cars--100,000 miles or 10-year warranty. I thought that I wanted to purchase a Forte but after sitting in the SOUL I was sold. reputation of their cars--100,000 miles or 10-year warranty. I thought that I wanted to purchase a Forte but after sitting in the SOUL I was sold. I have been quite satisfied and continue to be very enthusiastic regarding my purchase. THANK YOU!!!!!! More
Had my car towed to dealership from firestone across-town,( Firestone recommended me to take to dealership ), car is having driveability problems,rough engine and stalling. Once at dealership, w across-town,( Firestone recommended me to take to dealership ), car is having driveability problems,rough engine and stalling. Once at dealership, was informed by service advisor that my car needed both O2-sensor and catalytic converters @ a cost of 1700.00+. I had my car towed once again,but this time paying out-of-pocket at a tune of $144.45,to a muffler shop. They troubleshot my situaton and found i did not need to replace cats and recommended to take to Kia dealership?!$ More
This is the third car my family has purchased from Jeffery Kia and we all couldn't be happier with the service. Brad accomplished all of my request. I have already referred Brad to a friend interested Jeffery Kia and we all couldn't be happier with the service. Brad accomplished all of my request. I have already referred Brad to a friend interested in getting a new Kia Soul. Thank you very much again. More
Everything great ezcept I had to come back becase they forgot to reset the sensor, the engine light was stil on the dash, after I left the shop. A minor detail but an inconvenience to come back again. T forgot to reset the sensor, the engine light was stil on the dash, after I left the shop. A minor detail but an inconvenience to come back again. Thanx, Overall wonderful. Christian is a super employee, he remembers my name, & that means a lot to me. More
I came in recently for a routine oil change and tire rotation. The scheduling was efficient, the work was done in a reasonable time, the service representative was very friendly and the cost was reasona rotation. The scheduling was efficient, the work was done in a reasonable time, the service representative was very friendly and the cost was reasonable. Unlike many of the dealers I have used in the past, Jeffrey continues to follow up with me regarding my continuing satisfaction with the vehicle I purchased in 2007 and also with service interval reminders. Our experience with both the KIA brand and Jeffrey Honda, Nissan, Kia, etc. has been so satisfactory that we have recommended this dealership to our daughter. She has very recently purchased a KIA subcompact and tells us that she is thrilled with the car and had a very pleasant experience during the sales process. She had previously stopped at a competitor's place (Hamilton Chevrolet) and was virtually ignored by the sales staff. More
I had a 1:30 appointment for an oil change. I needed to bring it in early because I had things to do with family. The service rep told me that they would do their best to get it done as soon as possible. bring it in early because I had things to do with family. The service rep told me that they would do their best to get it done as soon as possible. I left my car there at 11:30 and they had the job completed before 1:30. I was very impressed for my first time dealing with the service department :). More
Alan was very friendly and helpful. His professionalism and focus to detail made me comfortable in bringing my vehicle in for service. Due to the respect and dedication I experience, this dealership is th and focus to detail made me comfortable in bringing my vehicle in for service. Due to the respect and dedication I experience, this dealership is the only place on my list to take my vehicle for service. I really feel the quality and the customer interactions are what makes me come back again and again. More
Salesman Brendon Foreman and Business Manager Mark Fedenis were very friendly and professional. The covered all aspects of the sale completely and they were easy to understand. The car was clean. Bra Fedenis were very friendly and professional. The covered all aspects of the sale completely and they were easy to understand. The car was clean. Brandon told to contact him if I had any questions or problems. He explained the and service schedule. Diane Johnson More
I was surprised that they did not wash my car after service. (maybe conserving water?) This is my second Kia Sedona. I loved the first one and I like this one though there are some things that I m service. (maybe conserving water?) This is my second Kia Sedona. I loved the first one and I like this one though there are some things that I miss like temp and clock (different spot now). On the drivers side they took out the handle over door and put a sunglasses holder? I do like that they modified the area by front wipers so leaves do not collect there any more. More
I don't remember the names of the people that I spoke with but they were all very friendly. I came in just to have my oil changed and the service person told me about a recall or service that needed to with but they were all very friendly. I came in just to have my oil changed and the service person told me about a recall or service that needed to be done on my car that I wasn't aware of. The work was done quickly and everyone was very friendly and helpful. More