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Jeffrey Kia
Roseville, MI
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191 Reviews of Jeffrey Kia
Everything great ezcept I had to come back becase they forgot to reset the sensor, the engine light was stil on the dash, after I left the shop. A minor detail but an inconvenience to come back again. T forgot to reset the sensor, the engine light was stil on the dash, after I left the shop. A minor detail but an inconvenience to come back again. Thanx, Overall wonderful. Christian is a super employee, he remembers my name, & that means a lot to me. More
I had a 1:30 appointment for an oil change. I needed to bring it in early because I had things to do with family. The service rep told me that they would do their best to get it done as soon as possible. bring it in early because I had things to do with family. The service rep told me that they would do their best to get it done as soon as possible. I left my car there at 11:30 and they had the job completed before 1:30. I was very impressed for my first time dealing with the service department :). More
I came in recently for a routine oil change and tire rotation. The scheduling was efficient, the work was done in a reasonable time, the service representative was very friendly and the cost was reasona rotation. The scheduling was efficient, the work was done in a reasonable time, the service representative was very friendly and the cost was reasonable. Unlike many of the dealers I have used in the past, Jeffrey continues to follow up with me regarding my continuing satisfaction with the vehicle I purchased in 2007 and also with service interval reminders. Our experience with both the KIA brand and Jeffrey Honda, Nissan, Kia, etc. has been so satisfactory that we have recommended this dealership to our daughter. She has very recently purchased a KIA subcompact and tells us that she is thrilled with the car and had a very pleasant experience during the sales process. She had previously stopped at a competitor's place (Hamilton Chevrolet) and was virtually ignored by the sales staff. More
Alan was very friendly and helpful. His professionalism and focus to detail made me comfortable in bringing my vehicle in for service. Due to the respect and dedication I experience, this dealership is th and focus to detail made me comfortable in bringing my vehicle in for service. Due to the respect and dedication I experience, this dealership is the only place on my list to take my vehicle for service. I really feel the quality and the customer interactions are what makes me come back again and again. More
Salesman Brendon Foreman and Business Manager Mark Fedenis were very friendly and professional. The covered all aspects of the sale completely and they were easy to understand. The car was clean. Bra Fedenis were very friendly and professional. The covered all aspects of the sale completely and they were easy to understand. The car was clean. Brandon told to contact him if I had any questions or problems. He explained the and service schedule. Diane Johnson More
I was surprised that they did not wash my car after service. (maybe conserving water?) This is my second Kia Sedona. I loved the first one and I like this one though there are some things that I m service. (maybe conserving water?) This is my second Kia Sedona. I loved the first one and I like this one though there are some things that I miss like temp and clock (different spot now). On the drivers side they took out the handle over door and put a sunglasses holder? I do like that they modified the area by front wipers so leaves do not collect there any more. More
I don't remember the names of the people that I spoke with but they were all very friendly. I came in just to have my oil changed and the service person told me about a recall or service that needed to with but they were all very friendly. I came in just to have my oil changed and the service person told me about a recall or service that needed to be done on my car that I wasn't aware of. The work was done quickly and everyone was very friendly and helpful. More
I was impressed with the friendliness and speed of your service department. Write-up went quickly and a clean waiting area was available. The lady that checked me out was very friendly and nice - includin service department. Write-up went quickly and a clean waiting area was available. The lady that checked me out was very friendly and nice - including signing me up for a perks program. Prices seem to be competitive with outside vendors. More
I'm very sorry I don't remember any names but 3 or 4 people I dealt with were all very friendly, speedy, and informative. It was a sat. and I'm sure most people don't want to be there however they took people I dealt with were all very friendly, speedy, and informative. It was a sat. and I'm sure most people don't want to be there however they took my inside door apart and partially fixed the problem until they could get a part. I only waited 3 days for a part. The women who took my money was super friendly. More
I have purchased and serviced vehicles at Jeffrey over the years and I've always been completely satisfied with the quality of service that they provide. I've always had pleasant experiences with the sal the years and I've always been completely satisfied with the quality of service that they provide. I've always had pleasant experiences with the sales and repair personnel and I would recommend Jeffrey to anyone seeking to purchase a vehicle. The staff is attentive and they treat you as if you were their best customer. More