
Jeffrey Kia
Roseville, MI
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194 Reviews of Jeffrey Kia
Very pleasant experience overall. They did a great job at explaining the important details and I knew exactly what contract I was getting myself into. explaining the important details and I knew exactly what contract I was getting myself into. More
A wheel bearing was making noise on my 2011 optima ex. Summit Place Kia wanted to keep the car for 3 days. I couldn't get a ride home so they said to try Jeffery Kia. Without an appointment I was seen rig Summit Place Kia wanted to keep the car for 3 days. I couldn't get a ride home so they said to try Jeffery Kia. Without an appointment I was seen right away. Mark got my paperwork done quickly and showed me to the waiting room. After 15 minutes the service manager came and told me the repair is covered under warranty and offered me a ride home instead of waiting 3 hours. If my Optima ever needs service I'll be back ! They went above and beyond Summit Place Kia. Thanks again for the excellent service ! More
Hit a pothole and ruined my tire. Had tire insurance and Ken did a great job in helping us. What else can I say, it has always been a good experience with this dealership. Ken did a great job in helping us. What else can I say, it has always been a good experience with this dealership. More
I have my Kia Sedona for 8 years now and have always trusted Kia Service Department for maintenance and repair of our vehicle. The staff (specially Christian and Mark) have been trustworthy and gives yo trusted Kia Service Department for maintenance and repair of our vehicle. The staff (specially Christian and Mark) have been trustworthy and gives you their best foot forward to make sure that the work required is done in the most efficient and timely manner. There was a time when a work order was not completed on time as promised, but instead of making excuses for it, I appreciate the company's effort to rectify the inconvenience and aggravation by apologizing for the inconvenience and giving us a discount when the job was completed. It really showed their respect on the value of my time, and in return, they have also earned my future business because of their effort to make good out of a bad situation. More
They treat you really nice because they care about there customer very much and keep the place clean all the time.They let you know what wrong with your car. customer very much and keep the place clean all the time.They let you know what wrong with your car. More
I have had my car serviced several times at Jeffrey Kia. The service person, Christian, is awesome. My wipers quit working during a recent snow storm. I took my car to a nearby repair shop, not wanting to The service person, Christian, is awesome. My wipers quit working during a recent snow storm. I took my car to a nearby repair shop, not wanting to drive in the seriously bad weather. They wanted over four hundred dollars. I thought that was ridiculous and decided to drive the distance even though I did not have an appointment. When I got there, Christian immediately took care of what needed to be done, and offered to have me driven home and picked back up when my car was finished. He did not pressure me to get any repairs I didn't need. The person who worked on my van did an excellent job. I would highly recommend going to Jeffrey Kia. Oh, by the way, my repair cost $105. A really big difference from the other repair shop. I am really, really satisfied. More
Was treated in a very friendly manor. Salesman did everything possible to put me in a new Kia at the price I could afford. They arranged for financing of the vehicle. Don Vondark our salesman took the everything possible to put me in a new Kia at the price I could afford. They arranged for financing of the vehicle. Don Vondark our salesman took the time to go over all the features of our new Sorento and I also meet the service manager as well as the sales manager and general manager. Was a very pleasant experience and look forward to bringing my Kia in for all scheduled maintance in the future. More
Originally went out looking for the cheapest car I could get. We explored our options at different dealerships and ended up right back at Jeffrey Kia driving away with a new 2014 Forte EX. I was completely get. We explored our options at different dealerships and ended up right back at Jeffrey Kia driving away with a new 2014 Forte EX. I was completely satisfied with the purchase and would not hesitate to recommend them to a friend. More