Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeff Gordon Chevrolet
Wilmington, NC
523 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
523 Reviews of Jeff Gordon Chevrolet
July 16, 2018
best service in town always friendly, reliable, good quality work. best customer service ever. i wouldn't go anywhere else for all my car needs. tell everyone to go to Jef always friendly, reliable, good quality work. best customer service ever. i wouldn't go anywhere else for all my car needs. tell everyone to go to Jeff Gordon Chevrolet! More
by roxannepurdy
Employees Worked With
Nick Nicodeme, Stuart Peterson, Jake Teets, Terri Jacobsen, Kim Dale, Angie Watson-Smith, Linda Mumaw, Diana Sprague, Theresa Brannon, Scott Conradt
May 16, 2018
Thankful We are working in town from the Triad. We had some trouble that our regular service garage couldn’t seem to resolve. When we returned to Wilmington We are working in town from the Triad. We had some trouble that our regular service garage couldn’t seem to resolve. When we returned to Wilmington we decided to take it to the dealership. Seems a lot of car problems can only be resolved and reset at the dealership these days. Stacey was helpful, pleasant and made us confident in the service. We have already recommended them to frien More
by Equinox owner
Employees Worked With
Stacey Marcum
April 06, 2018
Chevy Malibu Colin helped us so well yesterday! He is an awesome sales person, very professional and down-to-earth. We purchased our 2018 Chevy Malibu LT, Peppe Colin helped us so well yesterday! He is an awesome sales person, very professional and down-to-earth. We purchased our 2018 Chevy Malibu LT, Pepper dust and totally love it already! Thanks again, Colin! More
by Ted parrish
Employees Worked With
Colin, Scott Conradt
March 01, 2018
Great sales people Recommend Stephen Hooper Both the sales rep Stephen Hooper and the sales manager Jason Cumber were excellent salesman. Made the experience fun and not dreadful, also kept me r Both the sales rep Stephen Hooper and the sales manager Jason Cumber were excellent salesman. Made the experience fun and not dreadful, also kept me right where I wanted to be both price and budget and did not try to over sell me. My wife was also at ease during the process, we told them exactly what we wanted and put me in my new Traverse. Big thanks to those guys we absolutly love this ride. More
by Justin Pollack
Employees Worked With
Stephen Hooper
January 19, 2018
My new 2015 Chevy Silverado I was looking for an all black truck and found it at Jeff Gordon Chevrolet. I was close to buying a dodge until I saw the truck and met Chris Whitehur I was looking for an all black truck and found it at Jeff Gordon Chevrolet. I was close to buying a dodge until I saw the truck and met Chris Whitehurst who did not push himself on me and was honest. He was able to get me what I wanted for my Hummer and now I am driving a very nice truck. If your looking into purchasing a used or New I would go see Chris Whitehurst first and tell him Israel sent you. Very classy and Chris Whitehurst is the man More
by Izitreal
Employees Worked With
Chris Whitehurst
October 06, 2017
Horrible Customer Service Experience After a horrible customer service experience shortly after purchasing a 50k truck, Their poor customer service severely lacks professionalism includin After a horrible customer service experience shortly after purchasing a 50k truck, Their poor customer service severely lacks professionalism including their service advisors including their customer relations manager Roxanne. Who clearly and honestly cares less about their customers. I was refused service due to a previous altercation and (I was also told it was due to my negative online comments regarding my poor service experiences-Which I have recorded) that was clearly a result from extremely poor management and customer relations after my girlfriend and I were accused of not properly following service drop off procedures, which resulted in an additional trip back to JGC at our cost and time. If I wanted terrible customer service I would have purchased a used vehicle from a buy here/pay here lot. Still after being refused service, Jeff Gordon Chevrolet still refuses to apologize for their rudeness and inconvenience. I would truly suggest car buyers to shop else where. I would be embarrassed and a shamed if I was Jeff Gordon to have my name on such a horrible place that's represented by the worst. A complaint has also been filed with General Motors. More
by Devildg4671
Employees Worked With
Roxanne, Stuart Peterson
October 04, 2017
Jeff Gordon Chevrolet The Sales Consultant at Jeff Gordon Chevrolet (Joe McCaul) was very helpful in understanding what we wanted to buy and was very knowledgable and helpf The Sales Consultant at Jeff Gordon Chevrolet (Joe McCaul) was very helpful in understanding what we wanted to buy and was very knowledgable and helpful in explaining the operating features of our 2018 2500HD truck when we took delivery at the dealership. More
by Mike & Tamara
Employees Worked With
Joe McCaul
October 02, 2017
My new truck Mac and everyone was great! This is the second vehicle in two weeks. My wife bought a Trax earlier and everything went great then also Mac and everyone was great! This is the second vehicle in two weeks. My wife bought a Trax earlier and everything went great then also More
by Mytruck
Employees Worked With
Mac lyerly, Nick Nicodeme
September 27, 2017
Great Deal on a Great Car! Had a great experience buying a 2017 Chevrolet Cruze! Professional, knowledgeable, helpful, and courteous! They had the car pulled up front when I got Had a great experience buying a 2017 Chevrolet Cruze! Professional, knowledgeable, helpful, and courteous! They had the car pulled up front when I got there, and got right on everything else. Huge shout out to Jon Banks and Ryan Stimmel for everything they accomplished! I highly recommend dealing with these two individuals for your car buying needs! More
by ANDERSON.ROBERT_91
Employees Worked With
Jon Banks, Ryan Stimmel
September 20, 2017
Cory Kelley Cory is a very good sales representative I would recommend him to anyone because he has a good personality n he is nice and kind Cory is a very good sales representative I would recommend him to anyone because he has a good personality n he is nice and kind More
by Roy Devane
Employees Worked With
Cory Kelley
