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Jay Buick GMC - Service Center

Bedford, OH

4.7
61 Reviews

61 Reviews of Jay Buick GMC - Service Center

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September 08, 2025

Very good service and communications, Impressed with the Service Departments Video Vehicle Inspection an Diagnostics. More

by michaelphillipsracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian the Service Manager...
September 04, 2025

Timely and professional. Met my needs at the time of my visit. Very satisfied with my visit More

by jwimb718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
September 04, 2025

DALTON was like Christmas gave me his loaner while my car was being serviced both him an serviced department met my needs an concerns over tailgate issue an first service More

by mahonescapes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton an David advisor
September 02, 2025

Both Dalton and Tariq took the time to understand my needs and concerns and managed to work a deal for me to drive away with my new truck. The staff at Jay are friendly and everyone speaks. My experie More

by QORPORATEQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq "Q" King
September 01, 2025

david was great and got me out fast. the waiting experience was easy and the coffee was great More

by COOPERC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
david
August 31, 2025

The service department was so wonderful, my car was having problems and I pulled in to the service department without an appointment, I was taken care of with hesitation. More

by PEGGY.KRYSINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Depart
August 28, 2025

The staff in the service department at Jay Buick are professional, kind, knowledgeable and honest. More

by CHAKHAN777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
August 27, 2025

Dave is the man - excellent customer service! Love the communication too! He has great hair! More

by DLHOWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
August 22, 2025

All the staff are Very efficient and great customer service. I Highly recommend this dealer! More

by mwolinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Timen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Always good service and the customer service is greatly appreciated. Dave and his team are the best! More

by josephdeccolajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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