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James Wood AutoPark - Service Center

Denton, TX

4.7
2,287 Reviews

2,287 Reviews of James Wood AutoPark - Service Center

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August 17, 2023

Had a very good experience getting vehicle serviced. Everyone on staff is professional, friendly & most helpful. More

by carolloe
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Aug 18, 2023 -

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

August 16, 2023

Samantha was awesome, non appointment oil change/tire rotation, in and out in an hour .. thanks More

by servantflyguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Aug 18, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

August 16, 2023

Met me at my car with a smile and introduced himself. Service was prompt. The waiting area was clean. More

by lworley7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : B J Worley
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Aug 17, 2023 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The James Wood Buick GMC Denton Team

August 16, 2023

The service was done efficiently and in a timely manner. The people were very friendly and polite. More

by barcrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

James Wood AutoPark responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from James Wood Buick GMC Denton. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The James Wood Buick GMC Denton Team

August 16, 2023

this dealership provided very professional and good service to complete the necessary items on my list. More

by BMANFREDI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

James Wood AutoPark responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2023

The repair took longer than I expected, my car looks good and it was cleaned More

by mk_mcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Ball
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Aug 17, 2023 -

James Wood AutoPark responded

We are glad to hear you enjoyed your recent visit to our service department. At James Wood Chevrolet Denton we believe clean cars make happy customers! We apologize for the wait but we are glad you had a great experience. Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2023

The whole service staff that I interacted with was friendly, my state inspection was done in a timely manner despite the large amount of people there in line. More

by HARRISONJGUTIERREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim the advisor
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Aug 17, 2023 -

James Wood AutoPark responded

Harrison, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at James Wood Chevrolet Denton provided you with a fast and friendly experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2023

Gavynn Norris displayed a wiliness to help and communicated appropriate feedback keeping me informed at all times regarding my service need. He was wonderful to work with. More

by JIMMYTODD1621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
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Aug 17, 2023 -

James Wood AutoPark responded

Thanks for your awesome review, Jimmy! We're very happy to hear that Gavynn was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2023

Got me in and out real quick. I did not have an appointment. So was great service. More

by chodgeassociate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

James Wood AutoPark responded

Thank you for the review. We appreciate you taking the time to write about your experience. The service department is specially designed to be very fast and efficient. We try to make adjustments for those customers we need to walk in and out without a scheduled appointment. We are very happy we were able to accommodate your vehicle! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

August 12, 2023

Fast courteous service. The appointment went quickly and I go a convenient time to schedule. More

by hardybirdhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Aug 15, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

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