James Wood AutoPark - Service Center

Service Dept. always on time and work done professionally with a great attitude. Staff is always friendly and pleasant. always on time and work done professionally with a great attitude. Staff is always friendly and pleasant. More

Service department is awesome! My wife’s car overheated next to the dealership on a Friday evening and we do not live there. The shop was only open for 4 hours on Saturday and they My wife’s car overheated next to the dealership on a Friday evening and we do not live there. The shop was only open for 4 hours on Saturday and they managed to replace the belts and water pump before they closed that day. Customer service and pricing was excellent! Thanks for getting my wife back on the road. More

Jared Laska was my service tech and I was very pleased with the professionalism he displayed. I've had an ongoing issue with my vehicle that previous techs have not been able to remedy. This problem st with the professionalism he displayed. I've had an ongoing issue with my vehicle that previous techs have not been able to remedy. This problem started while the vehicle was still in warranty. I had brought my car in for an oil change. I discussed the issue I was having with Jared. This was my first encounter with Jared and he was able to not only diagnose the issue, but also have it fixed at not charge to me. I think I've found my new tech to always ask for. More

James Wood is my neighborhood Cadillac dealership. They treat me like the good neighbors they are; friendly, courteous, knowledgeable. Their technicians do excellent work treating each vehicle as thei They treat me like the good neighbors they are; friendly, courteous, knowledgeable. Their technicians do excellent work treating each vehicle as their own. More

Super nice, listened to my needs, very flexible! I’ll be back and thank you for the great service! I’ll be back and thank you for the great service! More

I arrived at 8:15 am and got my car back at 12:00 pm. I was having the oil changed. There was a problem with the drivers side front door. I kept reviewing the app to get my status, but aside from a 50% s I was having the oil changed. There was a problem with the drivers side front door. I kept reviewing the app to get my status, but aside from a 50% status rating, there was no detail. I finally had to ask my service rep for a status. That was around 11:00 am. He said it was at wash then and I would get it back in a few minutes. The few minutes turned into an hour. After I left I tried using the windshield washers but there was no fluid. My experience in the past has been that you checked fluids and topped them off. Maybe I’m wrong. Since the fluids weren’t checked, then was the oil actually changed? At this point I don’t know. More

Great service. Friendly employees.Fast customer service.Car was returned clean and running very nice. thanks. Friendly employees.Fast customer service.Car was returned clean and running very nice. thanks. More

Ewin Chain got my car in soon got the Oil change ,tire rotation, door lock replaced, car washed thanks Ewin rotation, door lock replaced, car washed thanks Ewin More

Always great service and they treat you as family. Great place and always pleased. Thank you. Great place and always pleased. Thank you. More

The people are friendly and professional. It’s a pleasure to do business with you. It’s a pleasure to do business with you. More