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James Wood AutoPark - Service Center

Denton, TX

4.7
2,287 Reviews

2,287 Reviews of James Wood AutoPark - Service Center

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August 19, 2023

Truck purchased at classic about 1 month ago. Called to schedule when multiple alarms came on. Sort version they said they were a high volume dealer and for electrical they wouldn’t be able to g More

by MORTJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 22, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

August 19, 2023

Great service. Honest. Well trained service advisers. My service adviser had retired and I was happy with her replacement. More

by maryfair13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy's replacement, Samantha Oliphant, Tammy Brooks
Aug 22, 2023 -

James Wood AutoPark responded

We appreciate your kind words about our service team. Thank you for choosing James Wood Buick GMC Denton for your vehicle needs. Sincerely, The James Wood Buick GMC Denton Team

August 19, 2023

Professional staff always friendly and reliable. Excellent Car Wash and inside vacuum. Timely and no surpro More

by Reggie03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Aug 21, 2023 -

James Wood AutoPark responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 18, 2023

Great service from James Wood Cadillac. Always quick and courteous whenever I need an oil change. More

by JCMANSIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Aug 21, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

August 18, 2023

Service Advisor, Samantha, was very professional with a great attitude! Will return for her help in the future’ More

by RANGER43DOUG
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Aug 21, 2023 -

James Wood AutoPark responded

Thank you for the awesome feedback! You're right, Samantha is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, The James Wood Buick GMC Denton Team

August 18, 2023

James Wood Motors takes care of their customers and always has! I love my Cadillac! More

by BILLJAC4743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Wood, Tammy Brooks
Aug 21, 2023 -

James Wood AutoPark responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The James Wood Buick GMC Denton Team

August 18, 2023

Taylor is always awesome to work with. She communicates and our service is always impeccable. More

by MEGSTRACHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 21, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

August 17, 2023

Timely, efficient, and courteous service. All service completed as requested. Check out process efficient and professional More

by KennethW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
Aug 18, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

August 17, 2023

Always receive great service at your dealership. Appreciate the timeliness of getting everything done and keeping me informed of what is going on! More

by OPEARSON1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Aug 18, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

August 17, 2023

Great customer service. Timely service turnaround time. Very professional. Knowledgeable of product and services. End. More

by RIVI22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
Aug 18, 2023 -

James Wood AutoPark responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The James Wood Buick GMC Denton Team

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