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James Wood AutoPark - Service Center

Denton, TX

4.7
2,287 Reviews

2,287 Reviews of James Wood AutoPark - Service Center

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August 21, 2023

My service advisor was awesome she was very through she pushed my oil change through and you have great snacks! More

by HHIGG82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
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Aug 22, 2023 -

James Wood AutoPark responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, James Wood AutoPark Management | 940-591-9663

August 21, 2023

Awesome service from everyone in the premises maybe an upgrade on the lobby area that’s all until my next visit More

by ruvalcabaj064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Buckhanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

James Wood AutoPark responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from James Wood Buick GMC Denton. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The James Wood Buick GMC Denton Team

August 21, 2023

Diagnostic done really fast and accurate. Service advisor kept me informed on progress of repairs. Vehicle was ready as promised!!! More

by JACKSTOLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

James Wood AutoPark responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The James Wood Buick GMC Denton Team

August 20, 2023

The service department is a very clean and nice place to bring your car to. More

by JOHNROBERTS5601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

James Wood AutoPark responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, James Wood AutoPark Management | 940-591-9663

August 20, 2023

Worst customer service from manager Doug Spivey he took over for Gavyn must of took ill. For Doug being the manager over service advisors. More

by JAHER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Spivey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

James Wood AutoPark responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

August 20, 2023

Very good to me, I had a good experience and I like that service center More

by rich.meek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Aug 22, 2023 -

James Wood AutoPark responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The James Wood Buick GMC Denton Team

August 20, 2023

It’s easy to make an appointment for service. My service adviser, Mike Belew is great and trustworthy. I drive 40 miles to use this dealer for all important service and have for over 20 years. More

by MAASRPH72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
Report | Print
Aug 22, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review and for traveling to James Wood Chevrolet Denton from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

August 20, 2023

Took care of my issue on a spur of the moment and got me in and out! More

by Marv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
Report | Print
Aug 22, 2023 -

James Wood AutoPark responded

Marv, we are so glad we could take care of all of your needs at James Wood Chevrolet Denton. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, James Wood AutoPark Management | 940-591-9663

August 20, 2023

Prompt and excellent service. Friendly staff and super courteous. James Wood is our first choice for service. More

by JOANVEIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
Report | Print
Aug 22, 2023 -

James Wood AutoPark responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The James Wood Buick GMC Denton Team

August 19, 2023

They were polite and my wait time was just as they had predicted. I should have asked them to go over the manufacturer's part they installed but I figured it out. More

by DOGGIEAUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn't deal with any of the above service people
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Aug 23, 2023 -

James Wood AutoPark responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The James Wood Buick GMC Denton Team

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