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James Wood AutoPark - Service Center

Denton, TX

4.7
2,287 Reviews

2,287 Reviews of James Wood AutoPark - Service Center

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August 24, 2023

Pleasant staff, and the service time was not more than I was told when I arrived. More

by SCOTTJOHNSTON0515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Aug 25, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience, Scott! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The James Wood Buick GMC Denton Team

August 23, 2023

We had a great experience with the service on our Buick this week. Samantha kept us informed on the progress. She and Ray O’Rorke our salesman, we’re great to work with. More

by DON81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray O'Rourke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Oliphant
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Aug 25, 2023 -

James Wood AutoPark responded

Your compliments and kind words mean so much to us and our team, Don! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The James Wood Buick GMC Denton Team

August 23, 2023

Tim Wilkins took great care of getting all the repairs done very please thanks will recommend in the future and additional work required More

by GMC617983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
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Aug 25, 2023 -

James Wood AutoPark responded

We really appreciate the kind recommendation! We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The James Wood Buick GMC Denton Team

August 23, 2023

Great dealership that cares, from sales to service it is number one. They listen and will take care of you. Jarrett Able in the service department got me in and out, very satisfied. More

by TCSKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The James Wood Buick GMC Denton Team

August 23, 2023

The service department and Kevin Haba got all my 4 trucks in the shop and took care of the recalls with little downtime. I appreciate their customer service and time frame to get the work done. Excellent w More

by LINDA.CANEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Haba
Report | Print
Aug 25, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to write such great feedback, Linda. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Kevin was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The James Wood Buick GMC Denton Team

August 23, 2023

Efficient, friendly and professional, plus the work is done in time plus the service representative goes over all details with you. More

by NMALONE76266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
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Aug 25, 2023 -

James Wood AutoPark responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The James Wood Buick GMC Denton Team

August 23, 2023

I can wait for my car to be fixed most of the. time.When I go in, I see the same person Timothy Wilkins all the time. More

by DANDR50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wilkins
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Aug 25, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience, Dan! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The James Wood Buick GMC Denton Team

August 22, 2023

Professional staff, on time, nice waiting area,had a text with update on car ,reasonable price for the key fob. More

by KANDIMORRISON99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel in service
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Aug 24, 2023 -

James Wood AutoPark responded

Thanks for the kudos, Kandi. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, James Wood AutoPark Management | 940-591-9663

August 22, 2023

Rachel Alvey and her assistant ( not on the drop-down list provided!) were organized, friendly, and all smiles. Things moved quickly and smoothly! More

by MCGREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
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Aug 24, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

August 22, 2023

Great! The best. My best choice of dealer ship around North Texas. I’m so happy. More

by cyjav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2023 -

James Wood AutoPark responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, James Wood AutoPark Management | 940-591-9663

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