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James Wood AutoPark - Service Center

Denton, TX

4.7
2,081 Reviews

2,081 Reviews of James Wood AutoPark - Service Center

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June 25, 2023

Buddy has been my sales person for a lot of years. We have purchased 10 vehicles from him and every experience was very professional and caring. I have recommended many friends to him and will continu More

by EDGARCOVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

James Wood AutoPark responded

We cannot thank you enough for your wonderful review of James Wood Buick GMC Denton and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!

June 24, 2023

Edwin went beyond all of our expectations. We had and have had no better service anywhere More

by DON.ROWELL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edwin
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Jun 27, 2023 -

James Wood AutoPark responded

Thank you for this amazing review, Don! We really appreciate your business.

June 24, 2023

Everything was checked as requested and oil changed, tires were rotatatef. Car was in the shop over 7 hours though More

by EOLAIZ1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

James Wood AutoPark responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The James Wood Buick GMC Denton Team

June 24, 2023

you cannot say enough good thing about JWs on everything that you ask for or need they are there to help. greatest most helpful bunch of guys . More

by gkatonica
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : greg last name should be best
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Jun 27, 2023 -

James Wood AutoPark responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

June 23, 2023

Excellent service— I had been given the wrong date by my husband to come in fir a taillight replacement. Yet, James Wood serviceman immediately took care of me. This was so kind! More

by lindalparker.lp
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us, Linda! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The James Wood Buick GMC Denton Team

June 23, 2023

Had a rude service writer no customer service at all. He was not helpful at all. Melanie Gregg should teach customer service More

by brawls1959
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Gregg
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Jun 26, 2023 -

James Wood AutoPark responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

June 23, 2023

Very professional and courteous much thanks on all. Working with sales on trading up. Thanks More

by GREGORY.PETERS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scotty
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Jun 26, 2023 -

James Wood AutoPark responded

Thank you so much for taking time out of your day to share your experience with everyone, Gregory. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The James Wood Buick GMC Denton Team

June 23, 2023

Gavin, was great. Fixed the car quicker than I thought. Parts are in stock, which made a huge difference. More

by WAND911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
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Jun 26, 2023 -

James Wood AutoPark responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The James Wood Buick GMC Denton Team

June 23, 2023

Awesome job as always! We will definitely be back to buy our next vehicle as some point. More

by cmcconnico
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

June 23, 2023

Taylor was terrific, overall the service was fast, I was in and out of there in no time! More

by LTLABATE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Adams
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Jun 26, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The James Wood Buick GMC Denton Team

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