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James Wood AutoPark - Service Center

Denton, TX

4.7
2,083 Reviews

2,083 Reviews of James Wood AutoPark - Service Center

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July 02, 2023

I have no issues with James Woods Denton. Always treated fairly especially by Service Advisor Gavynn. More

by ERIC.BORGE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn
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Jul 05, 2023 -

James Wood AutoPark responded

Eric, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Gavynn does for James Wood Buick GMC Denton and our customers. Hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

July 02, 2023

this dealership always exceeds my expectations. Everyone I worked with was very professional and courteous. More

by STEVEDECK60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

James Wood AutoPark responded

Thank you for your wonderful review! We greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, James Wood AutoPark Management | 940-591-9663

July 02, 2023

Hope in the future a loaner car will be available upon a service scheduled depending on the cost and time to complete the repairs. More

by JULITAYL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

James Wood AutoPark responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The James Wood Buick GMC Denton Team

July 01, 2023

Best service around. Service advisor Is Awesome! I will never service anywhere else. Jameswood Rocks! More

by tammy.sparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

James Wood AutoPark responded

We truly appreciate you taking the time to write about your experience at our service department, Tammy. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

July 01, 2023

Customer service was great! Rachel couldn't have handled everything any better than she did! More

by Ben Jessee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel
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Jul 05, 2023 -

James Wood AutoPark responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The James Wood Buick GMC Denton Team

July 01, 2023

Excellent customer service. On time getting in and timely completion of service.. Highly skilled individuals. More

by JIMBON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

James Wood AutoPark responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The James Wood Buick GMC Denton Team

July 01, 2023

This is the fifth vehicle that I have purchased from James Wood. Once again, I had a great experience. My salesman was very knowledgeable and helpful. More

by kbgatlin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

James Wood AutoPark responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from James Wood Buick GMC Denton. We can’t wait to see you for your next servicing appointment! Sincerely, The James Wood Buick GMC Denton Team

July 01, 2023

Excellent customer service every time I bring my car in. When the AC quit working, they asked me to come in the next morning which was wonderful with the heat! More

by THEPANEKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
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Jul 05, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

June 30, 2023

Extremely efficient and professional. I was kept notified of updates with a phone call. Although I never met Rachel, she was excellent in her job. More

by knifemaker115
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rachel - service writer
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Jul 03, 2023 -

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

June 30, 2023

Terrific job. Can’t tell that the mirror needed to be fixed/replaced. Kyle was very helpful indeed More

by CANDJSTOUGHTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Jul 03, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

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