James Wood AutoPark - Service Center

Our service advisor, Jarrett Able, is always so helpful and friendly. Helped my wife pick out new tires for her truck along with the oil change and tire rotation. She was very happy. Jarrett is the best and friendly. Helped my wife pick out new tires for her truck along with the oil change and tire rotation. She was very happy. Jarrett is the best! James Wood is a great dealership. More

Excellent customer service from entrance to pickup - outstanding - keep up the good work. James is smiling down from heaven. outstanding - keep up the good work. James is smiling down from heaven. More

The dealership rotated my tires as suggested for my Milagros but they did not change the air pressure in the tires to comply with the suggested pressures as indicated on the drivers door. This I left t Milagros but they did not change the air pressure in the tires to comply with the suggested pressures as indicated on the drivers door. This I left the dealership with 85 psi in my front tires and 60 psi in my rear tires, the complete reverse of what is suggested in the sticker on the drivers door. This is not the first time this pressure change has been overlooked after a tire rotation More

I have to return to have tires rebalanced, which is frustrating. Prefer the work get done right the first time frustrating. Prefer the work get done right the first time More

Everything went well woth the service, but the complementary car wash mangled my front license plate complementary car wash mangled my front license plate More

Always great! Bought multiple cars at James Wood and would never by anywhere else! Our Advisor "Edwin" is always wonderful. Bought multiple cars at James Wood and would never by anywhere else! Our Advisor "Edwin" is always wonderful. More

Good service as always - oil change-tire rotation quickly done - good til next time . Easy to schedule quickly done - good til next time . Easy to schedule More

Did not receive status on my vehicle when it completed and was ready for pick up. I had to call and request status, to find out it had been ready for pickup a couple of days. No phone call, email or text and was ready for pick up. I had to call and request status, to find out it had been ready for pickup a couple of days. No phone call, email or text message. The repaired broken window actuator modular caused oily residual to adhere to the rear passenger window. The vehicle was delivered with the oily residue on the window. More

Mr Jarrett was fantastic as was the cashier Saturday morning. I will request Mr Abel every time. morning. I will request Mr Abel every time. More

Edwin was an excellent communicator. He was courteous and thorough. There was a mixup and he gave me a free oil change for our inconvenience. He was courteous and thorough. There was a mixup and he gave me a free oil change for our inconvenience. More