James Wood AutoPark - Service Center

Edwin was great! I gave it a 4 because didn’t get any updates on my car for 4 days. Then when I called they told me to come get it at 12:00. I arrived at 12:20 and th I gave it a 4 because didn’t get any updates on my car for 4 days. Then when I called they told me to come get it at 12:00. I arrived at 12:20 and they said it wouldn’t be ready until 2:00. I had to get rides arranged to be there both times. More

Gavyn was awesome, Thanks. Valued my time and took care of business . Shuttle guy was awesome too Valued my time and took care of business . Shuttle guy was awesome too More

i really dont know what you want to write . service was great people there were right on time . let s just say it sure wasn't a bad experience and that a lone is saying a ton. 72 years old and service was great people there were right on time . let s just say it sure wasn't a bad experience and that a lone is saying a ton. 72 years old and trust me i had my share More

Great customer service. Service was delivered promptly. Service department was very informative. Will continue utilizing their services. Service was delivered promptly. Service department was very informative. Will continue utilizing their services. More

This dealership is on of a kind, there is only one way to describe them and it’s Easy and painless describe them and it’s Easy and painless More

Great and quick experience! Katie has been great and Jeffcoat made the process super easy! Katie has been great and Jeffcoat made the process super easy! More

Were efficient and called when car was done. Liked having appointment option and ready for me. Liked having appointment option and ready for me. More

Very great most of all awesome customers service was tremendous and most definitely would comeback again tremendous and most definitely would comeback again More

Always a great service. Friendly and knowledgeable employees who go that extra mile to help when you have questions. Very clean and accommodating waiting area. Friendly and knowledgeable employees who go that extra mile to help when you have questions. Very clean and accommodating waiting area. More

The only dealership that has serviced my 2021 GMC Acadia. Brought my car in on 6/1/23 to have the inspection completed. Drove home. (Less than 10 miles). The car seemed a little different in reference to its Brought my car in on 6/1/23 to have the inspection completed. Drove home. (Less than 10 miles). The car seemed a little different in reference to its sound. Didn’t think too much about it, but still on my mind. Made it home; about 5 hours later I went to pick my daughter up from cheer practice (less than 10 miles from home), and my engine light is on. Called and left message with James Wood GMC service department but they were closed. Went straight home and noticed my hood felt hot and a strange smell coming from under the hood. To say that I am upset is an understatement!! I will be there early Monday morning for them to explain to me what they did wrong and to fix the problem immediately!!!! More