James Wood AutoPark - Service Center
Denton, TX
2,084 Reviews of James Wood AutoPark - Service Center
Courteous, helpful, attentive, and did a very good job taking care of my car needs! Very clean waiting room and coffee bar! Thanks! taking care of my car needs! Very clean waiting room and coffee bar! Thanks! More
Simple and easy. Dropped car in the morning, got a shuttle home, and picked car up in the afternoon all ready to go. Oil changed, tires rotated and car washed. Gre Dropped car in the morning, got a shuttle home, and picked car up in the afternoon all ready to go. Oil changed, tires rotated and car washed. Great service. More
I found the service up and above the call. This what I have come to expect. This what I have come to expect. More
Had to wait for car to be checked in, could not just drop off and leave keys without staying in the line of cars. When I picked up my truck (you all had for 2.5 hours) the cost was more than what I was quote off and leave keys without staying in the line of cars. When I picked up my truck (you all had for 2.5 hours) the cost was more than what I was quoted over the phone. The gentleman assigned to the service (never got up to shake my hand or stood up, just sat in chair), I approached about the mileage sticker being the same mileage as my car and he mentions I really need to go by my truck reading on the computer, I understood this, but I did mention how I was new to there dealership and my old dealership applied when I needed it done. I mentioned I wanted to be satisfied with coming there, then asked about the car wash if they do and mentioned to me that it is only by request on Saturdays...how did I know? I will find another dealership. Not a very professional approach. More
The service writer was very patient as I tried to explain a vague grinding sound the we were experiencing. They solved our problem and all services were completed on time a successfully. Very professional s a vague grinding sound the we were experiencing. They solved our problem and all services were completed on time a successfully. Very professional service! More
I have been with this Dealership for 27 years, and I have always received professional and quality service. I wouldn't think of going anywhere else!! Plus, the staff is very friendly and helpful. always received professional and quality service. I wouldn't think of going anywhere else!! Plus, the staff is very friendly and helpful. More