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James Wood AutoPark - Service Center

Denton, TX

4.7
2,084 Reviews

2,084 Reviews of James Wood AutoPark - Service Center

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July 12, 2023

They always go above and beyond to accommodate me. Friendly service techs and my car is always finished in a timely manner. More

by EWSAVAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 13, 2023 -

James Wood AutoPark responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, James Wood AutoPark Management | 940-591-9663

July 12, 2023

My service advisor get an A++, Edwin Chan! He was my service advisor on my previous vehicle. More

by wpm_0896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the ones I dealt with are listed your inaccurate list is a disservice’s to your employees!
Jul 13, 2023 -

James Wood AutoPark responded

Thank you for the awesome feedback! You're right, Edwin is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

July 12, 2023

Courteous, helpful, attentive, and did a very good job taking care of my car needs! Very clean waiting room and coffee bar! Thanks! More

by MJDOODLEBUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Ann Potendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

James Wood AutoPark responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by James Wood Chevrolet Denton again! Sincerely, James Wood AutoPark Management | 940-591-9663

July 11, 2023

Simple and easy. Dropped car in the morning, got a shuttle home, and picked car up in the afternoon all ready to go. Oil changed, tires rotated and car washed. Gre More

by KATORIA9496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared - Service Department
Jul 13, 2023 -

James Wood AutoPark responded

Thank you for sharing your feedback about your experience with us, Katoria. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with.

July 11, 2023

I found the service up and above the call. This what I have come to expect. More

by mearslp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Eison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

James Wood AutoPark responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

July 09, 2023

Had to wait for car to be checked in, could not just drop off and leave keys without staying in the line of cars. When I picked up my truck (you all had for 2.5 hours) the cost was more than what I was quote More

by JENNIFER.TURNER9298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who Jeff Horn is
Jul 11, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at James Wood Buick GMC Denton does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

July 09, 2023

As always great professionalism with everyone. Thanks for getting me cool again, Thank you Jared L! More

by SCHEEVER4REAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laske
Jul 11, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2023

My wife left her jacket in the vehicle and I'm trying to get it returned. More

by greg.redmond
Recommend Dealer
No
Employees Worked With
Jeff Horn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

James Wood AutoPark responded

We’d like to discuss this with you further, Greg, if you could please contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

July 09, 2023

The service writer was very patient as I tried to explain a vague grinding sound the we were experiencing. They solved our problem and all services were completed on time a successfully. Very professional s More

by RON.STEGALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

James Wood AutoPark responded

Ron, thank you for sharing this great feedback with us. We feel our service department is what makes James Wood Chevrolet Denton special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2023

I have been with this Dealership for 27 years, and I have always received professional and quality service. I wouldn't think of going anywhere else!! Plus, the staff is very friendly and helpful. More

by BETTYJANE614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Adams
Jul 11, 2023 -

James Wood AutoPark responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, James Wood AutoPark Management | 940-591-9663

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