James Wood AutoPark - Service Center

Very good and thorough with findings and looking forward to doing business at this location again. to doing business at this location again. More

Great Dealership, Great employees , never had a problem, I’m sticking with them, Thank You James Wood👍 I’m sticking with them, Thank You James Wood👍 More

I have purchased 2 pickups and three enclaves from Woods. Service has been great and dealing with sales and service has been a pleasure. Give Jarrett Able and Ron Sanders a raise, they are the reason I keep Service has been great and dealing with sales and service has been a pleasure. Give Jarrett Able and Ron Sanders a raise, they are the reason I keep coming back. More

Awesome work from Mr. Abel and team. Never a problem. Such professionalism. Nice job and keep it going. 15 years of great service. Abel and team. Never a problem. Such professionalism. Nice job and keep it going. 15 years of great service. More

All was completed on time. The work repaired the problem satisfactorily. Folks were courteous and friendly. The work repaired the problem satisfactorily. Folks were courteous and friendly. More

Thanks to our our advisor Jarrett, working with us and the mechanic as well. Great service and respect from these two guys. Thank you both the mechanic as well. Great service and respect from these two guys. Thank you both More

Great service. Really appreciate taking me to and from work while my vehicle was being serviced. Really appreciate taking me to and from work while my vehicle was being serviced. More

Service personnel are the best, personable and knowledgeable. Will continue to use Woods for both my Cadillacs. knowledgeable. Will continue to use Woods for both my Cadillacs. More

When my A/C went out in 105 heat , they stepped up . . Samantha was wonderful and kept me informed as they checked it out .Mechanic was able to fix it in about two hours . Thank you !!! . Samantha was wonderful and kept me informed as they checked it out .Mechanic was able to fix it in about two hours . Thank you !!! More

I drove my daughters car to the dealership. I told the service advisor some issues and she said it might be the battery. Service department had my daughters car for 16 hours. Couldn't get passe I told the service advisor some issues and she said it might be the battery. Service department had my daughters car for 16 hours. Couldn't get passed the low battery voltage code to diagnose other problems. So, I spoke with a service advisor supervisor and he checked his computer for details. The supervisor said I had to purchase a $255 GM (only) battery +tax+install... before the tech can finish the diagnostic. I told the supervisor what I was experiencing and he thought it might be the battery as well. I told the supervisor that I didn't understand why it took 16 hours by professional techs that you and the other service advisor lady diagnosed in 30 seconds, to only be a battery issue. I told the service people, thank you for your help, but I will purchase and install the battery that is rated for the car and the weather in my location. I paid the diagnostic fee and left. I rated this dealership 1 star because a zero star wasn't an option. I will never go back to that dealership. More