James Wood AutoPark

Ronnie Eison is a real credit to James Wood sales department. This is the second vehicle I have purchased from Ronnie. He took a lot of time working with me from the initial order to the Delivery an department. This is the second vehicle I have purchased from Ronnie. He took a lot of time working with me from the initial order to the Delivery and going over everything in the new electronics. Great experience! More

Very helpful she was the best she answered all the questions I needed to know help me and every way that she could it was great and very easy.. Thank you, Wendy questions I needed to know help me and every way that she could it was great and very easy.. Thank you, Wendy More

Samantha met me at my truck and greeted me by name before I even stepped out. What more could I ask for? To Mike White and Samantha. Don’t worry. Russ will get his. You both enjoy where you work and i I even stepped out. What more could I ask for? To Mike White and Samantha. Don’t worry. Russ will get his. You both enjoy where you work and it comes out with your guest interactions. Thank you. To Russ. You only get one star. Keep trying though! More

Katie Wilkins was a very thorough and professional salesperson. Excellent communication and follow up. As I told her during the process, I drove roughly 40 miles to buy here. Initially tried to buy fr salesperson. Excellent communication and follow up. As I told her during the process, I drove roughly 40 miles to buy here. Initially tried to buy from where I bought my current truck, thinking it'd be an easy process, but this was not the case. While they made initial contact, that was it. Their follow up was non-existent. Katie thoroughly reviewed all of the new truck's controls. Don Litoff did the Finance. Very good transaction here as well. Overall a great experience. More

Always helpful, professional and pleasant. Dee Ann was the best sales representative, answered all my questions, wasn’t pushy, very knowledgeable. As for the service department, Rachel and T Dee Ann was the best sales representative, answered all my questions, wasn’t pushy, very knowledgeable. As for the service department, Rachel and Taylor are the reasons I came back to James Woods when it was time for a new car. Service assistance is awesome, always patient and pleasant. More

I recently purchased a new 2025 Equinox from James Wood Autopark, and I couldn't be happier with my experience. From the moment I walked in the door, I was greeted with friendly and knowledgeable staff. Autopark, and I couldn't be happier with my experience. From the moment I walked in the door, I was greeted with friendly and knowledgeable staff. Our salesman, TJ Smith, was exceptional. He was patient, informative, and never pressured us into a decision. He took the time to understand our needs and preferences, and he helped us find the perfect vehicle for our family. The entire process was smooth and efficient. The finance department was also great, and they worked hard to get us the best deal possible. I highly recommend James Wood Autopark and TJ Smith to anyone looking for a new car. They truly care about their customers and go the extra mile to ensure a positive experience. More

The work was done in the time that was expected. The caddy was purring as it came out of the shop. The caddy was purring as it came out of the shop. More

Samantha checked me in, arranged for a ride and kept me posted on the progress of my recall service. Overall one of the best advisors. posted on the progress of my recall service. Overall one of the best advisors. More

Excellent communication from start to finish. Very fast and efficient delivery with everything promised on vehicle. Very fast and efficient delivery with everything promised on vehicle. More

I was lying to three times. I bought a vehicle and they said they would deliver it. They delivered it four days later. They said there was a problem and they delivered to next d I bought a vehicle and they said they would deliver it. They delivered it four days later. They said there was a problem and they delivered to next day which they didn’t. They told me that there was no longer going to use the delivery service that they had contracted to deliver my vehicle Saturday. My vehicle was delivered Monday. I questioned the driver and he said that he worked for the service that was supposed to deliver the vehicle Saturday. I was called by the sales manager. He said that he would give me a free oil change for all the problems that they had caused . Wow, 5 quarts of oil $20 and a $6 filter. He would cost me more than that in gas to drive there. Plus I get $300 an hour for my time, Two hours up there an hour while there and two hours back . The least they could’ve done was offer me another accessory to put on my truck. More