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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,544 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,544 reviews

July 28, 2023

KNOLEDGEABLE SALESMAN, NO B. S. , SALESMAN UNDER STOOD AND FOUND WHAT I WAS LOOKING FOR. More

by rfwrx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PHIL SURLES
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Aug 01, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

July 28, 2023

Worked with Wendi for over a year on this purchase. The process was painless and very enjoyable. Will buy from here again! More

by spencer8100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendi Little
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Aug 01, 2023 -

James Wood AutoPark responded

Thank you for taking the time to share with us! The goal of the James Wood Buick GMC Denton team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted and were able to work with Wendi to get it. Please remember that we're always here to assist you with any future auto needs! Sincerely, The James Wood Buick GMC Denton Team

July 28, 2023

The Service department is great! Our service advisor Tim Wilkins got our vehicle serviced and back on the road quickly. More

by DELYNDA.VENABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
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Aug 01, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Tim does for James Wood Buick GMC Denton and our customers. Hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

July 28, 2023

Terrible experience. Poor communication and follow up. Left us in the dark and should of cancelled. More

by cbmunday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase Whaley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

James Wood AutoPark responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

July 27, 2023

Easy access and appointment setting. Electrical problem identified related to hitting debris in road. Part ordered. More

by AJONES65442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
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Jul 28, 2023 -

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

July 27, 2023

I've used James Wood AutoPark for service since we purchased our 2013 Buick LaCrosse. Now with a new Pickup, I will continue utilizing their services, hopefully, for another 20 years. Way to Go Jame More

by kwczty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B. J. Worley
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Jul 28, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

July 27, 2023

Very good customer service. A small mistake was made in my booking but was quickly and politely corrected with no inconvenience to me. More

by SLMOORE0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department/ Cadillac
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Jul 28, 2023 -

James Wood AutoPark responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

July 27, 2023

I have purchased my last couple vehicles from this dealer and have utilized the service department for the last couple years as well. In the past, I have had good experiences with both. However, my recent ex More

by JASONCHANDLER
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales and Service Departments
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Jul 31, 2023 -

James Wood AutoPark responded

Jason, we appreciate your feedback regarding your recent experiences. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and hear your feedback regarding your visit. Please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

July 27, 2023

Jared Laska did a superb job. Excellent service, he's the best service advisor I've ever had. More

by BILLPOAGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska. GREAT JOB. Best Service person I've ever had.
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Jul 28, 2023 -

James Wood AutoPark responded

It’s great to know that Jared provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, James Wood AutoPark Management | 940-591-9663

Jul 28, 2023 -

BILLPOAGUE responded

Thank you, I'm certainly a return customer. Great dealership.

July 27, 2023

Very easy to deal with simple process in and out quickly. Will definitely be back More

by crhunt2407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
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Jul 28, 2023 -

James Wood AutoPark responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At James Wood Chevrolet Denton, we value our customers and we look forward to seeing you on your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

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