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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,885 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,885 reviews

September 23, 2023

Bought our new Trailblazer for our 16 yr old son. Robert Capestany did an awesome job for us. Treated like family through the purchase process. Thank you More

by Tom D’Angelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Capestany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

James Wood AutoPark responded

Tom, thank you for recognizing your experience at James Wood Buick GMC Denton. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, The James Wood Buick GMC Denton Team

September 23, 2023

Great service; Scotty Rice took care of me and helped me get exactly what I was looking for. More

by joe172mx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scotty Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

James Wood AutoPark responded

Joe, we are so glad we could take care of all of your needs at James Wood Buick GMC Denton. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The James Wood Buick GMC Denton Team

September 23, 2023

Fast, efficient service. Edwin got me in and out promptly and kept me informed along the way. More

by PDBELCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

James Wood AutoPark responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, James Wood AutoPark Management | 940-591-9663

September 23, 2023

Got in early. The recs were explained and I had a service on the transmission to keep that up to date. Samantha was personable and professional. More

by SHAYES356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Sep 26, 2023 -

James Wood AutoPark responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from James Wood Chevrolet Denton. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

September 22, 2023

The labor costs are outrageous not to mention plastic parts are expensive an are not covered when you are paying for extended coverage insurance More

by taiylorsma
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gayyvan Norris
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Sep 26, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

September 22, 2023

Jarett is awesome, he did a great job communicating and was on top of the timeliness! More

by WALTER.SUKSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

James Wood AutoPark responded

Walter, thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Buick GMC Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The James Wood Buick GMC Denton Team

September 22, 2023

Didn’t think the service advisor worked in my favor to get my situation with the ox car care people worked out to get my car repaired had to go to another shop to get my truck repaired. More

by CRAIGREDMON28
Recommend Dealer
No
Employees Worked With
Mike Belew
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Sep 25, 2023 -

James Wood AutoPark responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The James Wood Buick GMC Denton Team

September 22, 2023

They are very knowledgeable and helpful. I enjoyed my experience with the staff in sales, finance and service. More

by carole.nonny
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant, Jacob Rice
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Sep 25, 2023 -

James Wood AutoPark responded

Thank you for leaving us this great review, Carole! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The James Wood Buick GMC Denton Team

September 22, 2023

I was able to adress my entire deal including 2 cars to trade in via phone and made the process in store quickly and painless. More

by rpavloschi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gregg, Wendi Little
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Sep 25, 2023 -

James Wood AutoPark responded

Thank you for taking the time to share with us! The goal of the James Wood Chevrolet Denton team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, James Wood AutoPark Management | 940-591-9663

September 22, 2023

Excellent service, friendly staff. The work was completed on time as promised and we were able to checkout quickly. More

by gwater247
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
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Sep 25, 2023 -

James Wood AutoPark responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, James Wood AutoPark Management | 940-591-9663

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