Back

James Wood AutoPark

Denton, TX

4.8
3,916 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
Contact Dealership

3906 I-35E South

Denton, TX

76210

Directions

By Type

Showing 3,916 reviews

July 11, 2023

Simple and easy. Dropped car in the morning, got a shuttle home, and picked car up in the afternoon all ready to go. Oil changed, tires rotated and car washed. Gre More

by KATORIA9496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared - Service Department
Jul 13, 2023 -

James Wood AutoPark responded

Thank you for sharing your feedback about your experience with us, Katoria. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with.

July 11, 2023

Phillip was great and very patient and found the right vehicle for me. Thanks Phillip. More

by bluewave14.cob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Surles
Jul 13, 2023 -

James Wood AutoPark responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care.

July 11, 2023

Excellent service my salesman Phillip got me in and out within 3hrs of my arrival. Sheldon the finance manager was very understanding and helpful with any concerns I had. Receiving my contract on a usb fla More

by pendleton290
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Surles
Jul 14, 2023 -

James Wood AutoPark responded

Pendleton, we are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The James Wood Buick GMC Denton Team

July 11, 2023

Melanie from the Internet Sales team was awesome! I highly recommend working with her for your future needs! More

by pfox13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

James Wood AutoPark responded

We cannot thank you enough for your wonderful review of James Wood Buick GMC Denton and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!

July 11, 2023

I found the service up and above the call. This what I have come to expect. More

by mearslp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Eison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

James Wood AutoPark responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

July 10, 2023

Clean with very professional staff. Everyone was accommodating and helpful. I was in and out in exactly the time I was told and I didn’t have to wait for anyone. More

by ronmarti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Youngblood
Jul 12, 2023 -

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business.

July 10, 2023

The whole process was seamless and everyone was very professional and kind. Matt was incredible to work with, like always! More

by Monica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Taylor
Jul 12, 2023 -

James Wood AutoPark responded

Monica, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

July 09, 2023

The buying process was smooth but the car purchased had not been cleaned inside. Found receipts and trash from the previous owner. Also the latch on the center console is broken More

by kallisimpson333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip surles
Jul 11, 2023 -

James Wood AutoPark responded

Thank you for sharing your feedback with us Kalli. At James Wood Buick GMC Denton, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

July 09, 2023

More than pleased with our experience with this dealership. Gave us a fair price for our trade in and the Surburban we purchased. Melanie was very friendly and helpful. Go bye and see her. You want More

by gunslinger966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie
Jul 11, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2023

Had to wait for car to be checked in, could not just drop off and leave keys without staying in the line of cars. When I picked up my truck (you all had for 2.5 hours) the cost was more than what I was quote More

by JENNIFER.TURNER9298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who Jeff Horn is
Jul 11, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at James Wood Buick GMC Denton does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

...
370
...