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James Wood AutoPark

Denton, TX

4.8
3,977 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 3,977 reviews

August 01, 2023

Fast trouble-free service as usual. They make you feel like you are their only customer! More

by ROY23
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
Aug 03, 2023 -

James Wood AutoPark responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, James Wood AutoPark Management | 940-591-9663

August 01, 2023

The past two visits the dedicated Service Advisor was not available to answer questions regarding the service/visit. Always on the phone and not available. More

by DONTBRAUN
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Mike Belew
Aug 07, 2023 -

James Wood AutoPark responded

Thank you for sharing this review regarding your experience with us. We would like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

August 01, 2023

This is the 3rd purchase with James Wood in Denton, and they are always our first call. Matt was very helpful in getting our Tahoe ordered initially. When they got one on the lot that met all our needs w More

by teamdelamarter
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Taylor
Aug 03, 2023 -

James Wood AutoPark responded

Thank you for leaving us this great review! We are very happy to hear that Matt could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

July 31, 2023

I had to cancel an early July appointment and had just gotten our Equinox back from our son on Friday evening. Went in early Saturday morning and Tim was able to get our car serviced. Tim also showed me More

by SBARRON936
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Tim / Service Center
Aug 03, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write this review. We are pleased to hear that Tim was able to provide an efficient and overall positive experience. Sincerely, James Wood AutoPark Management | 940-591-9663

July 31, 2023

I contacted the dealership as soon as it opened and we were able to finalize the deal within hours. They truly made the process painless. Jose was straightforward and guided the process all the way throug More

by aadominguez0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Oropeza
Aug 03, 2023 -

James Wood AutoPark responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

July 31, 2023

Excellent Proffessional Service, Cole Fellers was an excellent Sales Rep .Samantha was great in Service as everyone else .The clerk was the only issue in service . She told me to pay the 82.50 I paid an More

by chuschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 07, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

July 30, 2023

Great Service. No pressure to act! Fair trade in value. Would definitely return for future business! More

by ROGM007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scotty Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

James Wood AutoPark responded

Thank you for your wonderful review! We greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, James Wood AutoPark Management | 940-591-9663

July 30, 2023

Caring, responsive, and informed people that you truly count on. Made sure I had a vehicle while my pickup had an extended stay. More

by BIGDAD42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 02, 2023 -

James Wood AutoPark responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The James Wood Buick GMC Denton Team

July 30, 2023

Great service in and out quickly and they advised me of my points which saved me almost 100 dollars. More

by brent.davis80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Aug 02, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

July 30, 2023

I have purchased over 20 cars in my life, and Phillip provided the best service I’ve ever had. The ease with which he facilitated the transaction, along with the zero-pressure approach he adopted, ultima More

by Peebles08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Surles 5 stars!
Aug 02, 2023 -

James Wood AutoPark responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

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