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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
3,985 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 3,985 reviews

August 25, 2023

Seem to be understaffed, doesn't have parts, takes a very long time for work to be done. More

by KEN.WILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 29, 2023 -

James Wood AutoPark responded

Thanks for your review, Ken. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're sorry that we let you down. Please let us know if there's anything you'd like to discuss or if there is something we can do for you. Sincerely, The James Wood Buick GMC Denton Team

August 25, 2023

Hey, I got it I got in quickly, they did the emission check and put in two filters. And wash my car too More

by thesonreigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
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Aug 28, 2023 -

James Wood AutoPark responded

We are glad to hear you enjoyed your recent visit to our service department. At James Wood Buick GMC Denton we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The James Wood Buick GMC Denton Team

August 25, 2023

Excellent experience at James Wood AutoPark. BJ did a fantastic job explaining and demonstrating my new Hummer EV First class operation from start to finish. More

by mmollo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ
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Aug 28, 2023 -

James Wood AutoPark responded

Thanks for your awesome review! We're very happy to hear that BJ was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The James Wood Buick GMC Denton Team

August 25, 2023

Great Customer Service at James Woods on this last visit. Jarrett was Great. The ladies working at the Desk Service Dept great as well. Thank you, Jarrett. More

by THURMAN.G50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Aug 28, 2023 -

James Wood AutoPark responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The James Wood Buick GMC Denton Team

August 25, 2023

The process was easy and fast. Love my new GMC. Everyone was very nice too. More

by joleenmartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Eison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

James Wood AutoPark responded

Joleen, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The James Wood Buick GMC Denton Team

August 25, 2023

Service was quick and easy. They were finished faster then they said they would be. More

by krukedj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Aug 28, 2023 -

James Wood AutoPark responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

August 25, 2023

Great service, pleasant people are so important! I thank you for all your support and exportee More

by SBETHWARREN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Aug 28, 2023 -

James Wood AutoPark responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

August 25, 2023

Simplest and easiest new car purchase experience I've ever had. Clear communication, rapid action, and correct delivery on everything promised. More

by mattgardner47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Surles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

James Wood AutoPark responded

Matt, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose James Wood Buick GMC Denton. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The James Wood Buick GMC Denton Team

August 25, 2023

They always take care of my needs promptly and are always pleasant to talk with. I feel the waiting area is very comfortable. More

by FISHHOOK82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Oliphant in Service. 5 stars. Very pleasant and professional.
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Aug 28, 2023 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The James Wood Buick GMC Denton Team

August 25, 2023

Every one was great! Truck is awesome! Salesman went out of his way to get a deal done More

by frankietricomi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

James Wood AutoPark responded

Thanks for the wonderful review of your recent visit to our dealership, Frankie. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The James Wood Buick GMC Denton Team

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