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James Wood AutoPark

Denton, TX

4.8
3,985 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 3,988 reviews

August 27, 2023

This was a great service experience! Efficient, professional, clean, and timely. Everything was spot on and extra care taken to be sure the routine maintenance went smooth. More

by frontierfortitude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
Aug 29, 2023 -

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

August 27, 2023

The service is great and the staff ask before automatically doing something. My car wash was nice. More

by LAUTERBACH257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Aug 29, 2023 -

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

August 27, 2023

The process of getting my oil changed and my tires rotated was easy. I was amazed that the cost was equivalent to oil change stores in the area. The added benefit was that my vehicle was totally che More

by SBURGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

James Wood AutoPark responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from James Wood Chevrolet Denton. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

August 27, 2023

Scam,Scam, stay away,They are doing warranty scams,they don't fix what needs to be fixed so that you can bring the car back so they can file it on your warranty More

by TRACYFOSTER518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Chan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

James Wood AutoPark responded

We are concerned about this issue and committed to promptly resolving it. Please contact us directly as soon as you can and we can work on a resolution together. Sincerely, James Wood AutoPark Management | 940-591-9663

August 27, 2023

We had a great experience. The car we wanted was waiting for us when we got there and we test drove immediately. The entire process was easy. More

by MEISON03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Eison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lopez
Aug 29, 2023 -

James Wood AutoPark responded

We love hearing about customers that have a terrific experience at James Wood Chevrolet Denton. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

August 27, 2023

the easiest car purchase I have ever had. I would seriously recommend James Wood AutoPark for any new car purchase. We were out of there with a test drive in under 90 minutes. More

by dane22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Surles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don (Finance)
Aug 29, 2023 -

James Wood AutoPark responded

We cannot thank you enough for your wonderful review of James Wood Chevrolet Denton and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, James Wood AutoPark Management | 940-591-9663

August 27, 2023

I showed up for a simple installation of a shade for my traverse and ended up waiting 2.5 hours for someone to complete it. More

by ajthomas112000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Aug 30, 2023 -

James Wood AutoPark responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

August 27, 2023

Robert is the best salesman ever. No one in the entire dealership even. And he’s good lokkin as xxxx! More

by robertcap1107
Recommend Dealer
Yes
Employees Worked With
Robert Capestany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

August 27, 2023

It was so great to be able to deal with such informative and genuine people. Katie and Wendi were great. Truly relieved that I found a dealership that I can confidently do business with and not have to worr More

by jjaguilar87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendi Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don
Aug 29, 2023 -

James Wood AutoPark responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, James Wood AutoPark Management | 940-591-9663

August 26, 2023

Literally, the worst experience I’ve ever had. ive taken my vehicle here five different times after buying my vehicle here and all for the same thing. Each time they told me there was nothing wron More

by LAURA_LOU8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 29, 2023 -

James Wood AutoPark responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, The James Wood Buick GMC Denton Team

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