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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
3,995 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 3,996 reviews

September 09, 2023

Polite,nice,they try to fix whatever you have wrong or that needs to be maintained as effectively and quick as possible More

by Tdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Adams, Tammy Brooks
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Sep 11, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

September 09, 2023

Pulled in dropped car off. Went back at lunch and picked it up. Great work. More

by GMCCRAY2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Report | Print
Sep 11, 2023 -

James Wood AutoPark responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, James Wood AutoPark Management | 940-591-9663

September 09, 2023

Your service department is always been Willing to go above and beyond the call for me. Every single maintenance visit I have made there More

by LEARJETACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Report | Print
Sep 11, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We feel our service department is what makes James Wood Buick GMC Denton special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The James Wood Buick GMC Denton Team

September 09, 2023

Recently switched from another local Cadillac dealer. Smaller dealer, folks seem very friendly, didn’t feel like a number. I ordered new car through them based on service and sales experience More

by jimpilot5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shellie Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

James Wood AutoPark responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The James Wood Buick GMC Denton Team

September 09, 2023

I purchased a package where I bought the vehicle which covered oil changes and was told it was good at any dealer. The service advisor couldn’t find a record of a warranty so I paid for the service. More

by DONROBERSON49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Report | Print
Oct 12, 2023 -

James Wood AutoPark responded

Thank you for sharing this review regarding your experience with us, Don. We’d like to discuss this with you further if you could please contact us directly with a copy of your service agreement at your earliest convenience. We look forward to discussing this with you. Sincerely, The James Wood Buick GMC Denton Team

September 09, 2023

always great service when I take my Canyon in . Edwin Chan is a great service writer More

by Nlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

September 09, 2023

This dealership and service department 🏬 is totally top notch with knowledgeable service advisors that I'd recommend to anyone purchasing a new vehicle. 👍 More

by LEARJETACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Norris , Tammy Brooks
Report | Print
Sep 11, 2023 -

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

September 08, 2023

Easy and straight forward approach to car sales. You guys should be the rule but actually y’all are in a small group of honest people friendly dealerships. I’ve known of a few other dealers where I’ More

by mikeayoub0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
B.J.
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Sep 11, 2023 -

James Wood AutoPark responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

September 08, 2023

The Cadillac service was amazing! Had me fixed in no time. Taylor, Franklin and Rachel always do a good job. More

by SHARONKAUMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor and Franklin
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Sep 11, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

September 08, 2023

My service advisor. Taylor was very helpful, knowledgeable and accurate. I also appreciate the service to pick up and deliver my car to my home. More

by Teresa D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor in service dept
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Sep 11, 2023 -

James Wood AutoPark responded

Teresa, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Taylor does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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