James Wood AutoPark

Just purchased my 5th vehicle from James Wood. Great dealer, and sales team. I always recommend them to friends and family. Great dealer, and sales team. I always recommend them to friends and family. More

From start to finish Ray was amazing. We live in illinois and they even accommodated delivery for cheaper than quoted by other companies to haul it out here. I will most definitely be usi We live in illinois and they even accommodated delivery for cheaper than quoted by other companies to haul it out here. I will most definitely be using them again when it is time to add another truck to our fleet!! More

Could have more discounts in the service department. For example tune up none was found but you do have the for brakes battery and tires For example tune up none was found but you do have the for brakes battery and tires More

2024 Denali Ultimate with 700 miles, I showed the service department my trailer brake issue, They kept my truck for 11 days before saying sorry there is nothing we can do. I sure hope nothing ha service department my trailer brake issue, They kept my truck for 11 days before saying sorry there is nothing we can do. I sure hope nothing happens while my wife is towing 20k lbs with an intermittent trailer brake system More

The service people are friendly and helpful. Got the service and state inspection done. Everything went great. Nice waiting area too. Got the service and state inspection done. Everything went great. Nice waiting area too. More

Tim Wilkins does an excellent job communicating what is going on with a vehicle and tries to get whatever work done asap. Throughout the process he will communicate with any updates that the customer needs going on with a vehicle and tries to get whatever work done asap. Throughout the process he will communicate with any updates that the customer needs. More

Very professional and trustworthy I would definitely recommend them to anyone that is interested in a vehicle. recommend them to anyone that is interested in a vehicle. More

Phillip at James Wood was awesome. I have never gone into a dealership and bought a vehicle that didn't take all day. I was in and out, including a test drive in less than 90 minutes I have never gone into a dealership and bought a vehicle that didn't take all day. I was in and out, including a test drive in less than 90 minutes. If I need to buy another vehicle I am going back. More

Was trying to purchase a used Jeep from James Wood preowned. Went thru all the back and forth to work out a deal. Sent a loan pre-approval, my DL and all my trade in info. Was assured that the vehicle preowned. Went thru all the back and forth to work out a deal. Sent a loan pre-approval, my DL and all my trade in info. Was assured that the vehicle was on a pending sale hold for me multiple times as I wouldn't be able to make it out for a couple days. Asked if I needed to do anything else. Usually they require a $1000 non refundable deposit to hold but was told that wasn't necessary. Lo and behold the vehicle was sold out from under me. So instead of a jeep in my driveway I now have a ding on my credit for a loan approval I no longer need for a car that's in someone else's driveway. No accountability. Just blame it on the computers. It's either laziness or incompetence. Thankfully I realized the vehicle was taken down before making the 4 hour drive to the dealership for a car they'd already sold. I highly recommend skipping this place. Lousy experience. More

Great place to go car shopping. They helped me find exactly what I was looking for and made my new car dreams come true. They helped me find exactly what I was looking for and made my new car dreams come true. More