James Chrysler Dodge Jeep Ram
Seneca Falls, NY
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309 Reviews of James Chrysler Dodge Jeep Ram
We are new customers at Peter Koch and our experience has been very positive. Fred was our salesman and he was very pleasant,professional and sincere. We continue to go to Peter Koch to have our vehicle se been very positive. Fred was our salesman and he was very pleasant,professional and sincere. We continue to go to Peter Koch to have our vehicle serviced on a regular basis and whenever we see him he is always very pleasant and always asks how everything is and asks how the vehicle is. The Service Dept has been great. They are very accomodating each time I call them for service. Chad and his team have been wonderful, he goes out of his way to help in anyway that he can. The experience with the Koch Team has been very positive and I would recommend this place to everyone. I just had a conversation with my family members and told them how great Koch has treated us so far over the past year. I give the Koch team "Two Thumbs Up!!!" I have always been a chevy person for over 27 years and I was very leary to make the switch but since I tried the Chrysler it has met my family needs and I would definitely go back to Koch in the future. Thank you, More
We had just gotten out of a bankruptcy so financing was difficult. Amanda researched several different options in order to find a vehicle that we were happy with and that was in our price range. She went difficult. Amanda researched several different options in order to find a vehicle that we were happy with and that was in our price range. She went so far as to go online and look at dealers as far away as 200 miles to try to find us a vehicle. She checked websites and looked at other dealerships to see if they had what we were looking for. We had a vehicle to trade in but it was unregistered so we were unable to bring it in for an appraisal for trade in value. They came out and took pictures and allowed us to use a dealer plate to bring it in. The price of the vehicle after all of the rebates was exceptional. We were able to get our payment directly in the range we wanted. Amanda worked with the sales manager and the finance manager for several days trying to find a credit company willing to finance us. At delivery time there were several questions we had as we had not purchased a new vehicle in years and the paperwork was lengthy. Amanda was able to answer each question and on a couple that we were still confused on she had Eddie, another sales associate re-explain it to us so there was nothing left unexplained. Both she and Eddie we helpful throughout the process. I called today to make an appointment for our first oill change and was given an appt. for the day and time I wanted. I was even given where on their website to go for a coupon for the service. Overall I was exceptionally pleased with both Amanda and the dealership. I would recommend this dealership to anyone. Especially if they are looking for someone who is willing to go the extra mile to help them find exactly the vehicle they are looking for. I love my new Grand Caravan. More
i was very pleased and satisfied with my used car,ebay purchase.I had questions and had to correspond over the phone and they were very informative and friendly.They made my purchse quick and simple. The purchase.I had questions and had to correspond over the phone and they were very informative and friendly.They made my purchse quick and simple. The vehicle was good and reliable since i had to drive it a great distance.I have purchased two vehicle over the internet and have had no problems what so ever.The description and pictures of the vehicles on ebay were accurate.I will continue to do business with them in the future.Stephanie S. was very personable and friendly, and helped me with everything i needed. More
I worked with Fred Raulston at Peter Koch dealership. Fred is a salesman that lets the vehicle sell itself and is NOT a high pressure salesman. He answered all my questions and did work with me to get a Fred is a salesman that lets the vehicle sell itself and is NOT a high pressure salesman. He answered all my questions and did work with me to get a fair deal. I had my eye on a Chrysler 300; Hemi with a few miles on it. I was ready to buy and he suggested I look at a new leftover 2007 300. Comparing the two, the price for the new 2007 wasn't much more than the Hemi---- He let me make the decision and I decided on the 2007. Very happy with the vehicle. A few months later, I was in the market for a newer truck. I again went to Peter Koch and asked for Fred. He said he had two Rams that fit what I wanted. He drove the truck more than half way to my house to let me look at it as I live 70 + miles from the dealership. Again, he let the low milage truck sell itself. I bought it. The whole process for both transactions were seamless. I would recommend Fred and Peter Kock to anyone who is looking for a new vehicle or an upgrade. Be sure to put them on your list of dealerships to stop at and compare when you are in the market!! A++++ all the way! More
Overall I am very happy with my purchase, I dealt with other dealerships and walked away with feelings that would not be conducive to buying a vehicle. Ted Manslack and the team at Koch really helped me t other dealerships and walked away with feelings that would not be conducive to buying a vehicle. Ted Manslack and the team at Koch really helped me to feel comfortable and helped me through the often difficult and trying time of purchasing a vehicle. More
I was looking for a specialized truck and spoke with Stephanie Kuti over the phone. She worked very hard to try to locate the truck for me. Unfortunately, I did not end up making a purchase but will d Stephanie Kuti over the phone. She worked very hard to try to locate the truck for me. Unfortunately, I did not end up making a purchase but will definately contact this dealership again because of Stephanies hard work. I would recommend the dealership to anyone! More
I have now purchase two Jeeps from Peter Koch. Both deal were fine and without any hard sales pressure. The Group is a pleasure to work with and will take the time to put you in the car that is right for yo were fine and without any hard sales pressure. The Group is a pleasure to work with and will take the time to put you in the car that is right for you. The Service department is grate to work with and has pickup the service of my other cars as while. I look forward to continuing business with this dealer and the friendly staff. I strongly recommend working with Fred Ralston. More
I bought a used 2005 Pacifica in November of 2008. The car was in good condition, low mileage and priced right. Car was prepped properly and ready for delivery when they said it would be. The service depa car was in good condition, low mileage and priced right. Car was prepped properly and ready for delivery when they said it would be. The service department has always been easy to work with getting my car in for service on short notice. That is important to me as I am a salesman on the road and if my car is tied up, I can't make sales. This is my 5th or 6th car that I have bought from this dealership and I have recommended them to friends and family. More
Employees are very friendly and eager to please. Fred Ralston has helped us purchase two Jeeps, and goes out of his way to explain and show all aspects of the vehicle. We will only buy from Koch. It is Ralston has helped us purchase two Jeeps, and goes out of his way to explain and show all aspects of the vehicle. We will only buy from Koch. It is not the closest dealership to us, but that is where we go. If they do not have what we are looking for, Mr. Ralston will find it. More
We searched the internet to find the best price on the vehicle that we were looking for. We found the best price at Peter Koch. Even though the dealership was a ways away from where we lived we figured vehicle that we were looking for. We found the best price at Peter Koch. Even though the dealership was a ways away from where we lived we figured we would check it out. We submitted a form and were contacted by Amanda. She responded very quickly and was friendly and informative. We decided to come in and check out the vehicles that they had. Amanda helped us to narrow down what was really important to us. We decided in the end that we would keep the vehicle that we had but the experience that we had reinstilled our faith in car dealerships. We know that we can get great service and get treated like family if we go to Peter Koch. When we decide to buy a vehicle we will definitley buy one from Amanda and the Peter Koch dealership. More