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Jake Sweeney Chrysler Jeep Dodge
Cincinnati, OH
595 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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595 Reviews of Jake Sweeney Chrysler Jeep Dodge
December 02, 2019
Best deal and the beat sales people around but far I love Best deal and the best sales people around buy far I love my new Jeep Wrangler best thing ever and the all the new safety on them are amazing as well Best deal and the best sales people around buy far I love my new Jeep Wrangler best thing ever and the all the new safety on them are amazing as well More
by Troy5337
Employees Worked With
Troy Hoffman , Chris Simon, Gary Allen
September 30, 2019
Awesome Experience Mike Sunderman is great to work with when purchasing a vehicle. He makes the transaction smooth and easy, if an issue arises he always takes care of Mike Sunderman is great to work with when purchasing a vehicle. He makes the transaction smooth and easy, if an issue arises he always takes care of it and goes the extra mile. Thanks for expediting the detailing of the new vehicle. More
by ezaml
Employees Worked With
Mike Sunderman
September 24, 2019
No return calls yet I purchased a car from jake sweeny. I was upfront and told them I will not drive off the lot unless the car was covered by a warranty. They added the I purchased a car from jake sweeny. I was upfront and told them I will not drive off the lot unless the car was covered by a warranty. They added the warranty and I tried to use it for repairs and was told the warranty was void and no good. The reason ( the jeep was lifted). I explained that this dealership sold me the car this way and assured me this warranty was good to cover all major repairs. I called this dealership several times today and spoke to two people and also left several messages. Have not had one return call. I was also told that this dealership does a very good inspection before they sell a car. Found out today it has two (2) recalls on it as well. So now I had to call the finance company and file a complaint and was advised by them that the dealership knowingly sold me this lifted jeep with a warranty that's no good. I will keep you posted on social media and see how this is taken care of. So far no one from this dealership has not returned calls. I'm sure they will remove this post so please share it while it's up. I will be posting on other social media pages and my friends will share this on there social media pages. I sure hope that this isn't the service jake sweeny Chrysler jeep wants to uphold. I will update again later More
by Upset
Employees Worked With
Tom Watson
July 22, 2019
Getting the DEAL DONE I’ve given the 5-star rating. Why? Great customer service throughout the whole process. Mr Haro offered great advice as to what my options were instea I’ve given the 5-star rating. Why? Great customer service throughout the whole process. Mr Haro offered great advice as to what my options were instead of sugarcoating anything. I would definitely recommend getting your deal done with Mr Haro. More
by Chrisco97
Employees Worked With
Mike Sunderman, Ken Haro
June 21, 2019
Amazing Experience Purchased a 2013 Lincoln MKX with the help of Ken Haro.. he was so amazing I will forever recommend him to family and friends..He wasn’t like any othe Purchased a 2013 Lincoln MKX with the help of Ken Haro.. he was so amazing I will forever recommend him to family and friends..He wasn’t like any other sales person just trying to make a sale he was honest n helpful to all my needs. He made this experience so much easier thanks ken..... More
by Dajab513
Employees Worked With
Ken Haro
May 01, 2019
Great dealer Bought our 2018 dodge journey from Steven gaddis there he was great and they was great would buy there again and would recommend people to go there Bought our 2018 dodge journey from Steven gaddis there he was great and they was great would buy there again and would recommend people to go there More
by Hotrods18
Employees Worked With
Steven Gaddis
April 23, 2019
Amazing new vehicle purchase experience Living out of town, the folks at Sweeney went above and beyond to make the purchase and delivery experience extraordinary. This is my second vehicle Living out of town, the folks at Sweeney went above and beyond to make the purchase and delivery experience extraordinary. This is my second vehicle I have purchased from Sweeney and I will continue to "drive" my business and others their way. They had to search long and hard for the very specific vehicle I wanted - and once found, they had the numbers and paperwork completed with in a day. And the numbers were EXACTLY where I told them to be (a dealership who listens to the customer?!?! Yep, it actually exists here). In fact, I was trying to lease a different vehicle and they were very up front that the numbers were not going to be close enough to where I needed to be. Honesty and great customer service - I couldn't have asked for anything better. On closing day, the process took just about 10 minutes. No more waiting in the dealership for hours for them to get their act together. Thank you to the team at Jake Sweeney CJD for making my experience extraordinary! More
by WiseGirl27
Employees Worked With
Mike Sunderman
April 05, 2019
Ok For Now I am pretty satisfied so far. I am not real happy with my wife's experience. So far, I love the truck and I haven't had any issues with the vehicle. I am pretty satisfied so far. I am not real happy with my wife's experience. So far, I love the truck and I haven't had any issues with the vehicle. Ken was very patient with me on deciding which truck I wanted. I hope if I have any issues in the future with the vehicle that I get better service than my wife has had. We both bought new vehicles at the same time. More
by NotSureYet
Employees Worked With
Mike Gaunt, Ken Haro
April 04, 2019
Wonderful customer service When I walked into jake Sweeney I didn’t think that they could help me regarding my credit it only took one person ken haro a wonderful young man that When I walked into jake Sweeney I didn’t think that they could help me regarding my credit it only took one person ken haro a wonderful young man that told me everything was gonna be ok and to trust him.... I did just that and was very grateful of the out come of everything customer service was excellent I felt like a millionaire 😊😊😊😊 thanks again ken for all your help More
by Sommre
Employees Worked With
Ken Haro
April 04, 2019
They never even bothered to look at my Jeep I scheduled an appointment for Monday morning and dropped my Jeep off at that time, being told that they would call me when they had a diagnosis for t I scheduled an appointment for Monday morning and dropped my Jeep off at that time, being told that they would call me when they had a diagnosis for the problem. The work order had a "promised" time of 11:30 that same morning. No call Monday; no word Tuesday until I called them before closing time - only to find out that they hadn't even looked at my vehicle yet. They said they hoped to get to it Wednesday. No luck and no explanation Wednesday, Thursday, or Friday. I picked my Jeep back up from them on Saturday - still hadn't even looked at it. No explanation was given, and they asked if I wanted to reschedule. I declined. I emailed the service manager about the experience; no response. I made an appointment at Jeff Wyler Jeep in Eastgate for Tuesday of the next week; they diagnosed the problem within half an hour, and I was driving home with a repaired vehicle before lunch. What a difference between service centers! More
by WranglerOwner
Employees Worked With
Tom Watson, Chris Engle, Robby Mardis
