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Jake Sweeney Chrysler Jeep Dodge
Cincinnati, OH
590 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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590 Reviews of Jake Sweeney Chrysler Jeep Dodge
May 01, 2019
Great dealer Bought our 2018 dodge journey from Steven gaddis there he was great and they was great would buy there again and would recommend people to go there Bought our 2018 dodge journey from Steven gaddis there he was great and they was great would buy there again and would recommend people to go there More
by Hotrods18
Employees Worked With
Steven Gaddis
April 23, 2019
Amazing new vehicle purchase experience Living out of town, the folks at Sweeney went above and beyond to make the purchase and delivery experience extraordinary. This is my second vehicle Living out of town, the folks at Sweeney went above and beyond to make the purchase and delivery experience extraordinary. This is my second vehicle I have purchased from Sweeney and I will continue to "drive" my business and others their way. They had to search long and hard for the very specific vehicle I wanted - and once found, they had the numbers and paperwork completed with in a day. And the numbers were EXACTLY where I told them to be (a dealership who listens to the customer?!?! Yep, it actually exists here). In fact, I was trying to lease a different vehicle and they were very up front that the numbers were not going to be close enough to where I needed to be. Honesty and great customer service - I couldn't have asked for anything better. On closing day, the process took just about 10 minutes. No more waiting in the dealership for hours for them to get their act together. Thank you to the team at Jake Sweeney CJD for making my experience extraordinary! More
by WiseGirl27
Employees Worked With
Mike Sunderman
April 05, 2019
Ok For Now I am pretty satisfied so far. I am not real happy with my wife's experience. So far, I love the truck and I haven't had any issues with the vehicle. I am pretty satisfied so far. I am not real happy with my wife's experience. So far, I love the truck and I haven't had any issues with the vehicle. Ken was very patient with me on deciding which truck I wanted. I hope if I have any issues in the future with the vehicle that I get better service than my wife has had. We both bought new vehicles at the same time. More
by NotSureYet
Employees Worked With
Mike Gaunt, Ken Haro
April 04, 2019
Wonderful customer service When I walked into jake Sweeney I didn’t think that they could help me regarding my credit it only took one person ken haro a wonderful young man that When I walked into jake Sweeney I didn’t think that they could help me regarding my credit it only took one person ken haro a wonderful young man that told me everything was gonna be ok and to trust him.... I did just that and was very grateful of the out come of everything customer service was excellent I felt like a millionaire 😊😊😊😊 thanks again ken for all your help More
by Sommre
Employees Worked With
Ken Haro
April 04, 2019
They never even bothered to look at my Jeep I scheduled an appointment for Monday morning and dropped my Jeep off at that time, being told that they would call me when they had a diagnosis for t I scheduled an appointment for Monday morning and dropped my Jeep off at that time, being told that they would call me when they had a diagnosis for the problem. The work order had a "promised" time of 11:30 that same morning. No call Monday; no word Tuesday until I called them before closing time - only to find out that they hadn't even looked at my vehicle yet. They said they hoped to get to it Wednesday. No luck and no explanation Wednesday, Thursday, or Friday. I picked my Jeep back up from them on Saturday - still hadn't even looked at it. No explanation was given, and they asked if I wanted to reschedule. I declined. I emailed the service manager about the experience; no response. I made an appointment at Jeff Wyler Jeep in Eastgate for Tuesday of the next week; they diagnosed the problem within half an hour, and I was driving home with a repaired vehicle before lunch. What a difference between service centers! More
by WranglerOwner
Employees Worked With
Tom Watson, Chris Engle, Robby Mardis
March 26, 2019
Tina is awesome Tina did a very great good job She is very knowledgeable about her job great personality great customer serviceWill be recommending friends and fami Tina did a very great good job She is very knowledgeable about her job great personality great customer serviceWill be recommending friends and family grass is looking for a car More
by Darlene18
Employees Worked With
Tina Burnett
March 22, 2019
Good truck buying experience I went to look for a used truck and Nelson came out to help me. Very professional, got along with real easy, was straight with me and let me take the I went to look for a used truck and Nelson came out to help me. Very professional, got along with real easy, was straight with me and let me take the truck home for a night so the wife and kids could see it before I buy the truck. It was a good truck buying experience. I will be back and definitely recommend people go in and see Nelson for your next vehicle purchase. More
by Ram 1500
Employees Worked With
Nelson A. Baez
March 15, 2019
Wonderful customer service We purchased a vehicle for our daughter and received excellent customer servive. Dwayne helped to make sure we got the best possible deal on our new We purchased a vehicle for our daughter and received excellent customer servive. Dwayne helped to make sure we got the best possible deal on our new vehicle. Thanks for all your help More
by Becky
Employees Worked With
Dwayne Smith
March 09, 2019
Service was great Rodney Jordan was so easy to work with. He was patient with me, scouring the lots just so that I could compare vehicles and make the best choice for Rodney Jordan was so easy to work with. He was patient with me, scouring the lots just so that I could compare vehicles and make the best choice for me. He knew I drove a long way to be there so he stayed late so I didn't have to make 2 trips, ultimately saving me so much time. The service was great. More
by Cindy01
Employees Worked With
Rodney Jordan
March 04, 2019
Good car-buying experience: Sweeney Dodge Cincinnati I had a good car buying and trade-in experience at Jake Sweeney Chrysler Jeep Dodge in Cincinnati, Ohio in early March 2019. My salesman was Michael G I had a good car buying and trade-in experience at Jake Sweeney Chrysler Jeep Dodge in Cincinnati, Ohio in early March 2019. My salesman was Michael Gresham and he did a very good job. Sweeney had a great selection of low mileage used vehicles, which is why my wife and I drove about 2 hours from Louisville to buy there. We did our homework online before test driving and found the best selection and prices at Sweeney. While they did not offer me the best trade-in price, they matched an offer I received from another dealership. I was pleased with the purchase price and I drove away in a great low mileage minivan. Michael did a good job showing us the vehicles he had and tried very hard to find the one we wanted (which he did). He was easy to deal with, as was the finance manager, Mark Postallian. For selection and price on low mileage used vehicles, I highly recommend Jake Sweeney. More
by Jake W.
Employees Worked With
Mark Postallion, Michael Gresham
