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Jake Sweeney Chrysler Jeep Dodge

Cincinnati, OH

4.1
595 Reviews

85 W Kemper Rd

Cincinnati, OH

45246

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595 Reviews of Jake Sweeney Chrysler Jeep Dodge

October 16, 2020

We went there to buy a Jeep. This dealership is only interested in selling or leasing to you. Eric Maupin was our salesman. He is slick, not trustworthy and unreliable. The most disappointment is that t More

by Billy
Customer Service
Recommend Dealer
No
Employees Worked With
Eric Maupin
Oct 20, 2020 -

Jake Sweeney Chrysler Jeep Dodge responded

On behalf of Billy, I would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact me directly. Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team

August 08, 2020

Best costumer service in the car industry! Thank you Laura Reyes for all the helpful information and great advices for my future car/truck. You rock! More

by Cabrera M
Recommend Dealer
Yes
Employees Worked With
Laura Reyes
Aug 12, 2020 -

Jake Sweeney Chrysler Jeep Dodge responded

Thank you for your great review! We're glad to have Laura on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, The Jake Sweeney Chrysler Jeep Dodge Team

June 11, 2020

Tina is the best! Very helpful guiding us through our first newer car purchase! An absolutely pleasant experience! Answered all of our questions. We couldn't be happier, thank you! More

by Elizabeth F.
Recommend Dealer
Yes
Employees Worked With
Tina Burnett
Jun 15, 2020 -

Jake Sweeney Chrysler Jeep Dodge responded

We really appreciate your feedback, Elizabeth. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team

April 24, 2020

2nd chance was the last After suffering through the ordeal of purchasing a vehicle from them 4 years ago, decided to give them a second chance. Even with the current circums More

by Regen
Recommend Dealer
No
Employees Worked With
Eric - never gave his last name, Jan Brockman
Apr 29, 2020 -

Jake Sweeney Chrysler Jeep Dodge responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 29, 2020

Mark Postallian assisted me in the finance department to finalize my purchase. He was very experienced and made sure I was satisfied. My Dad was there to assist me and he was very relatable seeing as how he More

by Aburt3
Recommend Dealer
Yes
Employees Worked With
Mark Postallion
Apr 06, 2020 -

Jake Sweeney Chrysler Jeep Dodge responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team

March 03, 2020

Terrible service , misdiagnosis of vehicle,and unreasonable pricing. They are crooks a real stealership.I have never been so disrespected in my life as well as lied to. More

by Terrible service
Recommend Dealer
No
Employees Worked With
Tom Watson, Chris Engle, Brian Fischer
February 25, 2020

Outstanding Customer Service We have purchased three vehicles from Jake Sweeney in the past and have had outstanding customer service. Ken Haro has been our sales representative More

by johnbishop1289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Haro
Feb 27, 2020 -

Jake Sweeney Chrysler Jeep Dodge responded

It was a pleasure to read about your third car-buying experience at Jake Sweeney Chrysler Jeep Dodge. Congratulations on your car! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Ken provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team

February 02, 2020

Call Ken Haro! Excellent experience buying a Jeep from him. Professional, very hard working, honest and personable. You can’t go wrong. Ask for him. More

by GW
Recommend Dealer
Yes
Employees Worked With
Gary Allen, Ken Haro
Feb 04, 2020 -

Jake Sweeney Chrysler Jeep Dodge responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team

February 01, 2020

I had professional and friendly service at Jake Sweeney! The sales staff is ready to take care of you and make the process a comfortable experience. More

by rcaress
Recommend Dealer
Yes
Employees Worked With
Charlie Harper
Feb 04, 2020 -

Jake Sweeney Chrysler Jeep Dodge responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team

January 04, 2020

Tatiana (Tina) helped me find and get the car I wanted!! She was very courteous kind and caring to my needs! Thanks Tina I will be sending family and friends your way! More

by Suchalady8134
Recommend Dealer
Yes
Employees Worked With
Tina Burnett
Feb 04, 2020 -

Jake Sweeney Chrysler Jeep Dodge responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team

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